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Dokan Lite Compatibility issue
- This topic has 15 replies, 2 voices, and was last updated 5 years, 2 months ago by
Artem Temos.
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AuthorPosts
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September 29, 2020 at 1:53 pm #229683
pcdoc4uParticipantWhen Dokan Lite is activated, I am not able to add any padding or add a background colour or image for a row or a column. It works only when Dokan Lite is disabled.
September 29, 2020 at 2:06 pm #229692
Artem TemosKeymasterHi,
Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website. Disable external plugins and send us your admin access so we can check what is wrong.
Thank you in advance.
September 29, 2020 at 8:17 pm #229755
pcdoc4uParticipantPlease find the attached screenshots taken when Dokan is activated and deactivated.
I wanted to add a background colour to a row but when Dokan Lite is enabled, I cant select the colour using Color picker. Even if I add the colour code, I cant save as “Save” button is not clickable. When Dokan Lite is disabled, I can select the colour and save settings.
Attachments:
You must be logged in to view attached files.September 30, 2020 at 6:14 am #229801
Artem TemosKeymasterPlease, disable all external plugins first.
September 30, 2020 at 7:23 am #229813
pcdoc4uParticipantHi,
We found that when Wocommerce is active and dokan is active, we are having this issue. So, how can we fix this? Both plugins are vital for us.
September 30, 2020 at 7:48 am #229816
Artem TemosKeymasterIn this case, you need to contact Dokan developers for help. Their plugin has to be fully compatible with WooCommerce of course.
October 1, 2020 at 11:44 am #230183
pcdoc4uParticipantBut we don’t have any issues with Dokan. We are having the issue only with Woodmart theme.
October 1, 2020 at 11:46 am #230184
Artem TemosKeymasterYou wrote that it happens when both plugins are active.
OK, anyway, please, disable all external plugins so we can check what is wrong.October 6, 2020 at 12:12 pm #231241
pcdoc4uParticipantOkay
October 6, 2020 at 1:19 pm #231265
Artem TemosKeymasterI will be online for the next two hours and will be able to check the problem.
October 8, 2020 at 8:22 am #231694
pcdoc4uParticipantPlease check and let me know
October 8, 2020 at 8:34 am #231701
Artem TemosKeymasterOK, please, disable all external plugins so we can check.
October 29, 2020 at 2:51 pm #237093
pcdoc4uParticipantHello, we have updated the Dokan Lite and the issue was fixed.
We are having issues with Google Maps. When we update Google Map API key in Dokan, the theme category pages are breaking. When API is enabled on Dokan settings, map is showing fine but I can see 2 search bars and says “No products” please find the screenshot attached.
Attachments:
You must be logged in to view attached files.October 29, 2020 at 3:13 pm #237101
Artem TemosKeymasterHello,
Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?
Regards
October 30, 2020 at 2:43 pm #237352
pcdoc4uParticipantWe changed the theme to default 2020 and issue still exists.
October 30, 2020 at 2:49 pm #237353
Artem TemosKeymasterIf it also appears on other themes then it is not something related to WoodMart. You need to contact the plugin’s support for help on this matter.
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