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Dokan Lite Compatibility issue

Viewing 16 posts - 1 through 16 (of 16 total)
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  • September 29, 2020 at 1:53 pm #229683

    pcdoc4u
    Participant

    When Dokan Lite is activated, I am not able to add any padding or add a background colour or image for a row or a column. It works only when Dokan Lite is disabled.

    September 29, 2020 at 2:06 pm #229692

    Artem Temos
    Keymaster

    Hi,

    Please, describe to us your problems in a bit more details. Attach some screenshots and provide us with a list of steps on how to reproduce it on your website. Disable external plugins and send us your admin access so we can check what is wrong.

    Thank you in advance.

    September 29, 2020 at 8:17 pm #229755

    pcdoc4u
    Participant

    Please find the attached screenshots taken when Dokan is activated and deactivated.

    I wanted to add a background colour to a row but when Dokan Lite is enabled, I cant select the colour using Color picker. Even if I add the colour code, I cant save as “Save” button is not clickable. When Dokan Lite is disabled, I can select the colour and save settings.

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    September 30, 2020 at 6:14 am #229801

    Artem Temos
    Keymaster

    Please, disable all external plugins first.

    September 30, 2020 at 7:23 am #229813

    pcdoc4u
    Participant

    Hi,

    We found that when Wocommerce is active and dokan is active, we are having this issue. So, how can we fix this? Both plugins are vital for us.

    September 30, 2020 at 7:48 am #229816

    Artem Temos
    Keymaster

    In this case, you need to contact Dokan developers for help. Their plugin has to be fully compatible with WooCommerce of course.

    October 1, 2020 at 11:44 am #230183

    pcdoc4u
    Participant

    But we don’t have any issues with Dokan. We are having the issue only with Woodmart theme.

    October 1, 2020 at 11:46 am #230184

    Artem Temos
    Keymaster

    You wrote that it happens when both plugins are active.
    OK, anyway, please, disable all external plugins so we can check what is wrong.

    October 6, 2020 at 12:12 pm #231241

    pcdoc4u
    Participant

    Okay

    October 6, 2020 at 1:19 pm #231265

    Artem Temos
    Keymaster

    I will be online for the next two hours and will be able to check the problem.

    October 8, 2020 at 8:22 am #231694

    pcdoc4u
    Participant

    Please check and let me know

    October 8, 2020 at 8:34 am #231701

    Artem Temos
    Keymaster

    OK, please, disable all external plugins so we can check.

    October 29, 2020 at 2:51 pm #237093

    pcdoc4u
    Participant

    Hello, we have updated the Dokan Lite and the issue was fixed.

    We are having issues with Google Maps. When we update Google Map API key in Dokan, the theme category pages are breaking. When API is enabled on Dokan settings, map is showing fine but I can see 2 search bars and says “No products” please find the screenshot attached.

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    October 29, 2020 at 3:13 pm #237101

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    October 30, 2020 at 2:43 pm #237352

    pcdoc4u
    Participant

    We changed the theme to default 2020 and issue still exists.

    October 30, 2020 at 2:49 pm #237353

    Artem Temos
    Keymaster

    If it also appears on other themes then it is not something related to WoodMart. You need to contact the plugin’s support for help on this matter.

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