Home Forums WoodMart support forum Dokan maps configuration, not search for the location.

Dokan maps configuration, not search for the location.

Viewing 17 posts - 1 through 17 (of 17 total)
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    Posts
  • #34856

    jborrazas
    Participant

    Hello,
    I need your help, when you enter an address in the Dokan configuration maps, it does not search for the location.

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    #34888

    Artem Temos
    Keymaster

    Hi,

    Sorry, but this problem seems to be not related to our theme. If you face some issues with Dokan plugin you need to contact its developers for help in this situation.

    Kind Regards

    #36796

    jborrazas
    Participant

    Hello,
    In WeDevs they studied the problem, they tell me that the problem is in the Woodmart Theme, a copy of WeDevs’ reply.

    Nazmul replied
    Feb 1, 10:46am
    Hello Juan,
    We have checked your website and found that the theme is occurring the issue- https://d.pr/i/Y4dT7D. Would you please contact the theme vendor?

    Nazmul Hassan
    Lead Support Engineer

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    #36798

    jborrazas
    Participant

    I send a video link with demonstration of the problem.

    https://www.dropbox.com/s/nw7n02kh5rmtu4l/Error%20Dokan%20Maps.mp4?dl=0

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    #36807

    koystrubvs
    Participant

    I have the same problem.

    #36826

    Artem Temos
    Keymaster

    Hi,

    Could you please check how it works with default WordPress theme? If it doesn’t work with WoodMart only, please, describe us the steps how to reproduce it on your side.

    Regards

    #36878

    jborrazas
    Participant

    Previously to Woodmart I used Rehub theme and it worked perfectly. Thank you.

    #36892

    Artem Temos
    Keymaster

    Please, describe us the steps how to reproduce it on your side.

    #36905

    jborrazas
    Participant

    When a seller enters his address in the shop settings, the map does not show the address that the seller entered.

    #36907

    jborrazas
    Participant

    In the seller’s dashboard, store settings. When entering the address on the Google map. When entering the address the map does not search for the location. Sorry but I do not speak English and I am using a translator.

    #36925

    Artem Temos
    Keymaster

    We tried to connect your website files but the FTP seems to be wrong. Could you please check it?

    #37024

    jborrazas
    Participant

    Hello,
    Please, check your section start, the data that I sent you works correctly.
    Thank you.

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    #37035

    Artem Temos
    Keymaster

    Strange, but we still can’t connect https://prnt.sc/i96nam

    #37051

    jborrazas
    Participant

    Sending attached file with configuration data, I do not know why it does not allow you to connect securely. That’s how it works, please try it.

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    #37054

    Artem Temos
    Keymaster

    Contact your hosting provider and ask maybe you have some country or IP restrictions.

    #37068

    jborrazas
    Participant

    My hosting provider tells me, that you use the IP address, not the belu.shop domain. Test please.

    #37079

    Artem Temos
    Keymaster

    I’m sorry but I still can’t check it. We will try to reproduce this issue on our side and check how it works. We will back to you tomorrow.

Viewing 17 posts - 1 through 17 (of 17 total)