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Don.t work properly headerbuilder option

Viewing 7 posts - 1 through 7 (of 7 total)
  • Author
    Posts
  • May 22, 2019 at 6:20 am #125060

    freelancersaifulla
    Participant

    Excuse me sir please help me for solve this logo update option.

    May 22, 2019 at 6:21 am #125061

    Artem Temos
    Keymaster

    Hello,

    Could you please disable all plugins that are not related to our theme and provide us your admin and FTP access so we can check it?

    Thank you in advance

    May 22, 2019 at 6:33 am #125066

    freelancersaifulla
    Participant

    I am disable all plugins that are not related to your theme .

    May 22, 2019 at 7:03 am #125071

    freelancersaifulla
    Participant

    ftp detai,ls

    May 22, 2019 at 11:18 am #125123

    Artem Temos
    Keymaster

    It is not FTP access. Please, ask your host for help in this situation.

    May 22, 2019 at 2:13 pm #125202

    freelancersaifulla
    Participant

    hi please check it…..this is my c panel details.

    May 22, 2019 at 2:50 pm #125208

    Artem Temos
    Keymaster

    We see that admin-ajax.php POST requests from our header builder are blocked somehow by your server. Contact your hosting provider and ask to investigate this particular HTTP request when you save the header data.

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Viewing 7 posts - 1 through 7 (of 7 total)