Don’t succeed to update the woodmart theme

I don’t succeed to update the woodmart theme. I have this message :

La mise à jour a échoué : Le téléchargement a échoué. Unauthorized

Thank you for your help

Christophe

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Hello,

Try to do the following to update the theme:

1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

2. Go to Dashboard -> Updates and click on Check Again.

3. Activate the theme with your purchase code again.

4. Go to Dashboard -> Updates and click on Check Again.

5. Try to update the theme via Appearance -> Themes or via Dashboard -> Updates.

Regards

I don(t find the option you said. Please find atteched the screenshot of my dashboard.

Christophe

Could you please clarify what exactly you can’t find in your dashboard?

I don’t find :
1. Go to Dashboard -> WoodMart -> Theme License and deactivate the theme.

Make sure that the license page is not disabled in Theme Settings -> White label.

Kind Regards

Where is this page ? I can’t find it. Please see the screnshot of my dashboard.

Chris

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You sent a screenshot of your account page on our website. But we are talking about the admin WordPress dashboard of your website where you have our theme installed.

Ok. The purchase code is hidden in my dashboard. How can I retrieve it ?

Regards,

Chris

You can find your purchase code in your account on ThemeForest https://help.market.envato.com/hc/en-us/articles/202822600-Where-Is-My-Purchase-Code

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