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Double “close” button @ Quick view

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  • #645355

    szymon-0481
    Participant

    Hello,
    There’s a double “X” (close button) in the Quick View feature.
    Can you please look into it?
    Sending you a detailed screenshot.
    Regards

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    #645361

    szymon-0481
    Participant

    To make it easier to target, this is the template that we’re using:
    https://woodmart.xtemos.com/demo-fashion/demo/fashion/
    + one more problem to this template is when you head to “My account” on mobile version (being not logged in).
    I’ve implemented the “Social Login” feature but the FB, Google login buttons are deformed.
    Please check it as well. Looks unprofessional.

    • This reply was modified 1 week, 5 days ago by szymon-0481.
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    #645442

    Kate M.
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

    #645687

    szymon-0481
    Participant

    Hello,
    I’m sending you the credentials.
    Please deactivate the plugins by yourself when you will be working on the issue as I’m currently working on the shop day-to-day and I need these active ATM.
    Please just let me know (here) when you’ll be logging into the shop.
    Cheers.

    #645691

    Kate M.
    Keymaster

    We are currently planning to investigate your issue.

    Regards.

    #645740

    Kate M.
    Keymaster

    1. The issue with the close button occurs due to the custom code located in Theme Settings > Custom CSS. https://monosnap.com/file/38bOz723nT5RjGE7c7xKJnqFj9F4Tw

    2. The issue on the login page occurs because you inserted the shortcode through a “Text editor” element in the My Account page. Try replacing it with a “shortcode” element. https://monosnap.com/file/rBjqGiFrSu3svUxN9keEA6ejMgIPiI

    Regards.

    #645748

    szymon-0481
    Participant

    Thank you for such a quick reaction! 🙂
    1. Yep – that was the problem. I’ve tried to make the “CTA” a bit bigger with this code, but it seems it has a conflict with the quick view.
    2. I’ve not created the page myself – it is just “out of the box” from the above template, so the problem is within the template itself (a text editor in place of a shortcode). I’ve changed it to the shortcode and it works flawlessly.
    Thank you, cheers!

    #645838

    Bogdan Donovan
    Keymaster

    Great that you were able to solve this issue. If you have any questions, please feel free to contact us.

    Kind Regards

    #645874

    szymon-0481
    Participant

    That’s all for this topic.
    Thank you for your help.
    Please close it.

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