Thanks for reaching to us and appreciate your patience.
To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.
Would you mind if I deactivate extra plugins for testing? Please confirm me back.
The problem caused by WooCommerce Germanized plugin, and in order for it all to work properly, you need to use either the functionality from WoodMart theme or from the plugin, because it doesn’t work together.