double display of tax and shipping costs

Hello, we are using the Germanized plugin with Woocommerce. We need to display info on shipping costs, tax and delivery time with the product. The problem is that all these information show double, please see screenshot. What can I do to solve this?

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Hello,

Could you please check how it works with some default WordPress themes like WooCommerce Storefront to understand if it is our theme issue or not?

Also, send the access to the admin panel – https://take.ms/pCrJm

Kind Regards

Hi, thank you. I found out that the problem occurs only when “Extra Product Options & Add-Ons for WooCommerce” plugin is activated.
And, you are right, as I have checked with Storefront, the same issue occurs , so probably it is not a theme issue.
Thanks,
Bernd

I have another problem now: I wanted to check the above issue with the flatsome theme. When reactivating Woodmart, pages and Layout are damaged. Looks half way like flatsome. I tried with backup but no changes.

I used the “basic” template. Can you please see and help? Login details are in extra info.

Hello,

Send me some screenshots of how exactly it was damaged.

Thank you in advance.

Kind Regards

Hello, I send some screenshots, ok and damaged. The single product pages are almost ok, only image size is changed.

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Here are some more scrrenshots

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Hello,

I apologize for the delay.

It looks like the URL was changed – https://prnt.sc/Zr2ZkTQUtOCT please clarify which one you use now.

Kind Regards

Yes, sorry, I was unsure if I will get an answer and wanted to go on working so I moved the site and tried something different.
New URL of the damaged shop is: http://test1.takumi-shop.de
Login is unchanged.
Tamk you
Bernd

Hello,

May I disable 3rd party plugins and reimport the dummy content?

I await your response.

Kind Regards

Yes, of course, you can disable 3rd party plugins and reimport the dummy content.
Thank you,
Bernd

If it is possible to reimport the dummy content, I would like to keep the sample products too. Please do not delete that. And, can we please try to get this problem solved by the end of this week? If it is not possible by Friday, I will give up and build a new shop from the start.

Hello,

We tried to install this plugin – https://monosnap.com/file/udZVcZQWlpYqFoiuGJu5Dcx3Ouc3g7 and below you can see the error which can cause the issues with importing our dummy content as well. So you need to fix that error that is shown in the screenshot and recheck the issue with importing our dummy.

I await your response.

Kind Regards

I fixed the issue in wp-config.php, and installed file manager. Thank you!
Sorry, I see no way to re-import the dummy content once it is imported- there is only a “activate” option. I activated that, but images in sample products are still missing.

Hello,

Now the content looks well, please recheck it on your side – https://img001.prntscr.com/file/img001/3pQKy2iiSvamNu_pbFj__w.png

Thank you for your time.

Kind Regards

Hello, everything looks fine now. Thank you very much for your help!
Bernd

Hello,

You are welcome! If you do not mind, can you please leave a 5 stars rating for our theme by going here: http://themeforest.net/downloads It will allow us to release more updates and provide dedicated support in the future. It would encourage our work a lot.

Have a good day!

Kind Regards

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