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Double Image On Product Page (Mobile Screen) and Login for MobileAndroid Devices

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  • Author
    Posts
  • #110932

    ochow7
    Participant

    Hello, we have two issues

    (1) If you go to a single product page on a mobile phone, we are seeing two product images.
    We found a user with the exact same issue, and your team addressed the problem. The picture they shared shows our problem exactly.
    Previous Thread: https://xtemos.com/forums/topic/error-sticky-header-on-mobile-version/
    Solution: `[role=”presentation”] {
    display: none;
    }`

    We inputted the code, and now the product image sometimes doesn’t load at all. What is causing the double product issue? We turned off the plugins that we thought were causing the issue and it didn’t fix the problem.

    (2) When we use an android phone, and go to mobile menu -> register/login, it doesn’t open the login menu. We don’t have this issue on iphone devices. Any idea on what might be causing this?

    I appreciate your help. Thanks

    #110959

    Hello,

    Please deactivate all the plugins not related to the theme, and switch to the parent them if you are running the child one and check your site admin access I cannot log in.

    Make sure you run the recent theme version, if you do not, please update.

    Best Regards

    #115535

    ochow7
    Participant

    Please close this ticket.

Viewing 3 posts - 1 through 3 (of 3 total)

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