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Double Menu Issue

Viewing 18 posts - 1 through 18 (of 18 total)
  • Author
    Posts
  • #119655

    Kalliopi Tsiana
    Participant

    Hello,

    I am having difficulty in setting up the double menu in my new site.
    Please check http://hpbonsai.kinsta.cloud/.

    And could you please advise how I can make my top header sticky?

    Thanks you in advance!

    Kalliopi

    #119708

    Hello,

    The sticky menu is enabled in the Theme Settings > Header Layout > http://prntscr.com/ndrc1r

    Perhaps you have the view due to very long menu items. Check your header on E-commerce layout. I cannot check the settings as you have provided limited access.

    Best Regards

    #119825

    Kalliopi Tsiana
    Participant

    Hello!

    Thank you for your prompt reply!

    Regarding the στιψκυ object, I am not referring to the menu but to the top header. I have already made the sticky menu as you can see here > http://hpbonsai.kinsta.cloud/.

    As far as the double menu is concerned, I gave you admin access to the panel. Could you please check it now?

    Thank you once again!

    Kalliopi

    #119828

    Kalliopi Tsiana
    Participant

    In addition, I tested it by excluding 2 items from the menu but the problem persists.
    I don’t think that the items are too long.

    Thank you in advance.

    #119923

    Hello,

    Please deactivate all the plugins not related to the theme, and switch to the parent theme and check the issue.

    Best Regards

    #120262

    Kalliopi Tsiana
    Participant

    Ηello!

    Thank you for your reply.
    I followed your suggestions but the problem persists.
    Please find attached the relevant screenshots.

    Attachments:
    You must be logged in to view attached files.
    #120264

    Kalliopi Tsiana
    Participant

    active plugins

    #120265

    Kalliopi Tsiana
    Participant

    active theme

    Attachments:
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    #120268

    Kalliopi Tsiana
    Participant

    active plugins screenshot

    Attachments:
    You must be logged in to view attached files.
    #120320

    Hello,

    Enter the HTML block 224 and replace the Custom heading + WP custom menu with Extra menu list element http://prntscr.com/nfaesq

    Best Regards

    #120326

    Kalliopi Tsiana
    Participant

    Thank you once again!

    I made all the changes you suggested, but the problem is still here. > http://hpbonsai.kinsta.cloud/

    Could you please advise once again?

    Thank you n advance!

    Kalliopi

    #120329

    Hello,

    Please add this code to the Theme Settings > Custom CSS > Desktop:

    .header-split .wrapp-header:after {
       content: "";
       width: 250px;
    }

    Best Regards

    #120336

    Kalliopi Tsiana
    Participant

    Hello!

    And no solution again > http://hpbonsai.kinsta.cloud/
    Maybe you could make the necessary changes inside the panel, using the Test User credentials I sent you?

    Thank you in advance!

    Kalliopi

    #120410

    Hello,

    Please check your credentials, I cannot login. Please insert the credentials itno the private area which is under the message area.

    Best Regards

    #120449

    Kalliopi Tsiana
    Participant

    Hello again!

    Bellow you can find the credentials of the admin panel.

    Thanks!

    #120460

    Hello,

    You have inserted the code incorrectly http://prntscr.com/nfnext

    I have fixed the error and everything works.

    Copy the code from forum not from mail.

    Best Regards

    #120470

    Kalliopi Tsiana
    Participant

    Τhank you very much!

    To sum up and close the ticket, please let me know if there is a way I can make the top header sticky along with the header, which already is.

    Thank you once again!

    Kalliopi

    #120491

    Hello,

    No, the top bar cannot be sticky. If you have any questions please feel free to contact us.

    Best Regards

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Viewing 18 posts - 1 through 18 (of 18 total)