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Double Menu Issue
- This topic has 17 replies, 2 voices, and was last updated 5 years, 6 months ago by Elise Noromit.
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AuthorPosts
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April 18, 2019 at 11:50 am #119655
Kalliopi TsianaParticipantHello,
I am having difficulty in setting up the double menu in my new site.
Please check http://hpbonsai.kinsta.cloud/.And could you please advise how I can make my top header sticky?
Thanks you in advance!
Kalliopi
April 18, 2019 at 3:26 pm #119708
Elise NoromitMemberHello,
The sticky menu is enabled in the Theme Settings > Header Layout > http://prntscr.com/ndrc1r
Perhaps you have the view due to very long menu items. Check your header on E-commerce layout. I cannot check the settings as you have provided limited access.
Best Regards
April 19, 2019 at 7:33 am #119825
Kalliopi TsianaParticipantHello!
Thank you for your prompt reply!
Regarding the στιψκυ object, I am not referring to the menu but to the top header. I have already made the sticky menu as you can see here > http://hpbonsai.kinsta.cloud/.
As far as the double menu is concerned, I gave you admin access to the panel. Could you please check it now?
Thank you once again!
Kalliopi
April 19, 2019 at 7:46 am #119828
Kalliopi TsianaParticipantIn addition, I tested it by excluding 2 items from the menu but the problem persists.
I don’t think that the items are too long.Thank you in advance.
April 19, 2019 at 3:07 pm #119923
Elise NoromitMemberHello,
Please deactivate all the plugins not related to the theme, and switch to the parent theme and check the issue.
Best Regards
April 22, 2019 at 8:57 am #120262
Kalliopi TsianaParticipantΗello!
Thank you for your reply.
I followed your suggestions but the problem persists.
Please find attached the relevant screenshots.Attachments:
You must be logged in to view attached files.April 22, 2019 at 8:57 am #120264
Kalliopi TsianaParticipantactive plugins
April 22, 2019 at 8:58 am #120265
Kalliopi TsianaParticipantactive theme
Attachments:
You must be logged in to view attached files.April 22, 2019 at 9:12 am #120268
Kalliopi TsianaParticipantactive plugins screenshot
Attachments:
You must be logged in to view attached files.April 22, 2019 at 1:21 pm #120320
Elise NoromitMemberHello,
Enter the HTML block 224 and replace the Custom heading + WP custom menu with Extra menu list element http://prntscr.com/nfaesq
Best Regards
April 22, 2019 at 1:33 pm #120326
Kalliopi TsianaParticipantThank you once again!
I made all the changes you suggested, but the problem is still here. > http://hpbonsai.kinsta.cloud/
Could you please advise once again?
Thank you n advance!
Kalliopi
April 22, 2019 at 1:44 pm #120329
Elise NoromitMemberHello,
Please add this code to the Theme Settings > Custom CSS > Desktop:
.header-split .wrapp-header:after { content: ""; width: 250px; }
Best Regards
April 22, 2019 at 2:01 pm #120336
Kalliopi TsianaParticipantHello!
And no solution again > http://hpbonsai.kinsta.cloud/
Maybe you could make the necessary changes inside the panel, using the Test User credentials I sent you?Thank you in advance!
Kalliopi
April 23, 2019 at 5:36 am #120410
Elise NoromitMemberHello,
Please check your credentials, I cannot login. Please insert the credentials itno the private area which is under the message area.
Best Regards
April 23, 2019 at 7:24 am #120449
Kalliopi TsianaParticipantHello again!
Bellow you can find the credentials of the admin panel.
Thanks!
April 23, 2019 at 8:32 am #120460
Elise NoromitMemberHello,
You have inserted the code incorrectly http://prntscr.com/nfnext
I have fixed the error and everything works.
Copy the code from forum not from mail.
Best Regards
April 23, 2019 at 9:52 am #120470
Kalliopi TsianaParticipantΤhank you very much!
To sum up and close the ticket, please let me know if there is a way I can make the top header sticky along with the header, which already is.
Thank you once again!
Kalliopi
April 23, 2019 at 11:22 am #120491
Elise NoromitMemberHello,
No, the top bar cannot be sticky. If you have any questions please feel free to contact us.
Best Regards
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Tagged: Double Menu
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