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Double Price showing

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  • #169463

    stevejharris
    Participant

    Hi, I have the woodmart theme installed, all plugins and themes are up to date.
    when I select a price of a variable product, I see 2x prices (both the same) under the selector dropdown. see image attached.
    it seems ‘woocommerce-Price-amount amount’ is in the code twice.
    this is not right, can you help?
    thanks

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    #169491

    Hello,

    Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, if the problem remains, leave the plugins not activated and provide the site admin access to the private area

    Best Regards

    #170669

    stevejharris
    Participant

    I deactivated all the plugins that were NOT Woocommerce core plugins and the problem persists.
    can you help?
    I supplied a login in a previous/different support ticket. Do you need me to supply it again? You have been the support person for all my tickets.

    #170700

    Hello,

    Please provide the site admin access to the private area

    Best Regards

    #170780

    stevejharris
    Participant

    here you go

    #170799

    Hello,

    The problem has been caused by the Tas settings, please have a look at the screen: http://prntscr.com/qvmeex

    You need to configure your taxes properly. Please refer to the Woocommerce documentation on the issue we do not have any instructions.

    Best Regards

    #170843

    stevejharris
    Participant

    thanks.
    I have no idea where that came from, I didn’t add it.

    #170864

    Hello,

    You can disable it in Woocommerce > Settgins > Taxes

    Best Regards

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Viewing 8 posts - 1 through 8 (of 8 total)