Home Forums WoodMart support forum Dropdown menu not opening (hover or click)

Dropdown menu not opening (hover or click)

Viewing 23 posts - 1 through 23 (of 23 total)
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  • #702669

    multidigitalltd
    Participant

    I have the HTML for the dropdown menu.
    In practice, the menu doesn’t open—neither on hover nor on click.
    I’d appreciate some help.
    I’m using this theme:
    “Vegetables”

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    #702697

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards,

    #702703

    multidigitalltd
    Participant

    I attached it

    #702750

    Hello,

    Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site, and then check the issue. I am sure your issue will be solved. Then, activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    If the issue remains, try to increase the PHP Max Input Vars parameter to 10000 or higher in your PHP configuration and check how it works.

    Otherwise, if the issue still exists, then keep the 3rd party plugins deactivated and let me know so I can check and give you a possible solution.

    Best Regards,

    #702766

    multidigitalltd
    Participant

    Thank you so much, it works.
    Now one more question:
    The cart doesn’t open when clicking the “Add to Cart” button. What should I do?

    #702796

    Hello,

    Navigate to Theme Settings > Shop > Shopping cart widget > Choose action after add to cart button.

    Navigate to WooCommerce > Settings > Products > Enable AJAX add to cart buttons on archives.

    Also, navigate to WoodMart > Header Builder > Edit Current Header > Configure cart Settings for both mobile and desktop, and choose the cart position “Hidden Sidebar”.

    Best Regards,

    #702805

    multidigitalltd
    Participant

    Not working

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    #702831

    Hello,

    You are using Elementor Pro header on your site, Please disable the Elementor header and check how it works.

    Best Regards,

    #702866

    multidigitalltd
    Participant

    Unfortunately, that’s not possible — I need their header.

    #702874

    Hello,

    If you want to use the Elementor Pro header, use Elementor Pro mini cart for this.

    Please follow this guide and configure it: https://elementor.com/help/menu-cart-widget-pro/

    Best Regards,

    #703076

    multidigitalltd
    Participant

    Is there a way to use the Elementor Pro header on desktop and the WoodMart header on mobile?

    #703120

    Hello,

    Sorry, but there is no option in the theme settings available for that.

    It requires customization, and this is beyond our limitations and support policy.

    Best Regards,

    #703146

    multidigitalltd
    Participant

    Okay, no problem — I’ll stay with Elementor Pro.
    How can I enable your sticky menu on mobile as well?
    Right now it’s not active on the site.

    #703210

    Hello,

    Can you please share some screenshots or examples of what you actually want, so I can further check and give you a possible solution?

    Best Regards

    #703288

    multidigitalltd
    Participant

    The menu doesn’t open when I tap the icon.

    Attachments:
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    #703326

    Hello,

    Navigate to Appearance > Menu > in the menu settings, set the display location to the mobile side menu and check the issue.

    Screenshot for clarification: https://postimg.cc/145FN2V0

    Best Regards,

    #703356

    multidigitalltd
    Participant

    That doesn’t help.

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    #703421

    Hello,

    You are using Elementor Pro header on your site. Please follow this guide and add the nav menu in Elementor header, then it will work for you: https://elementor.com/blog/introducing-nav-menu/

    Best Regards,

    #703436

    multidigitalltd
    Participant

    On desktop, your menu works fine.
    Is it possible to have it work on mobile as well?
    Thank you.
    It was working at first.

    #703485

    multidigitalltd
    Participant

    I want to clarify this again:
    I’m not interested in using Elementor’s menu at all.
    On desktop, I’m using your menu — not Elementor’s.
    I simply want the same desktop menu to work on mobile as well, just like it does in your theme’s mobile setup.

    #703489

    Hello,

    Please use the WordPress Menu widget inside your Elementor header, or switch to the Woodmart Header Builder, which includes a built-in mobile menu/hamburger menu.

    Best Regards,

    #703507

    multidigitalltd
    Participant

    Can you access the site and install the menu for me?
    I want it to be the same menu that’s used on desktop.

    #703580

    Hello,

    The menu you are using in Heart does not have the mobile menu layout. Please follow this Elementor guide and add the menu: https://elementor.com/blog/introducing-nav-menu/

    Best Regards,

Viewing 23 posts - 1 through 23 (of 23 total)