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Dropdown Menu Not Working on Mobile and Tablet Views

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  • #604526

    rightcolorservice
    Participant

    My website’s menu works properly on desktop screens, where clicking on it displays a dropdown menu. However, on mobile or tablet screens, the dropdown menu does not appear correctly. Where should I adjust the settings to resolve this issue?

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    #604567

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Now I have checked your site. The drop down sub menus are showing fine in mobile.
    See Screenshot for clarification:
    https://ibb.co/KDsj2Zk

    Best Regards

    #604572

    rightcolorservice
    Participant

    Hello,

    Thank you for your reply. I just found the reason in the documentation: the mobile version does not support HTML blocks. So, I switched to using custom links instead.

    I have a new issue. I want to remove the tab that appears on the mobile screen because the content is duplicated, and I don’t need it to be displayed. Where should I configure this? Please see the attached image for the circled section.

    Regards,
    Calvin

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    #604576

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Hello,

    Please Navigate to Header Builder ->Edit Current Header -> Switch to Mobile Header -> Mobile menu -> enable the “Show HTML Blocks” option – https://take.ms/2vSHd8 for mobile.

    In order to remove the “Categories” tab from the mobile menu, navigate to WoodMart -> Header builder -> Mobile layout -> edit the “Mobile menu” element and in the “Show/Hide” tab uncheck the “Show categories menu” option.
    https://snipboard.io/7cSPb5.jpg

    Best Regards

    #604578

    rightcolorservice
    Participant

    Thank you for your assistance; my issue has been successfully resolved.

    Best regards,
    Calvin

    #604584

    Aizaz Imtiaz Awan
    Keymaster
    Xtemos team

    Most Welcome!!!.

    I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

    We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

    Thanks for contacting us.
    Have a great day.

    Topic Closed.
    Best Regards.

Viewing 6 posts - 1 through 6 (of 6 total)