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Dropdown settings Design in menu not save

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  • #553304

    rghanmi
    Participant

    My problem is that Dropdown settings Design in menu not save my settings it always turn back to default design after save menu .
    Scenario: i change design under Dropdown setting to full width than i save after page reload design always turn back to default instead of full width (see attached file)
    Help please

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    #553354

    Hung Pham
    Keymaster

    Hi rghanmi,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #554277

    rghanmi
    Participant

    I sent you details but still the problem not resolved!!

    #554278

    rghanmi
    Participant

    I sent you details but still the problem not resolved!!

    #554413

    Hung Pham
    Keymaster

    Hi rghanmi,

    You provided site url only, which is hard to understand what caused the issue. I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Regards,

    #554476

    rghanmi
    Participant

    I sent you all details in the the Private Content area

    #554747

    Hung Pham
    Keymaster

    Hi rghanmi,

    Thanks for details.

    Try to increase the PHP max input vars parameter on your server to 10000 and test how it works. You can ask your hosting provider for help on this matter. https://prnt.sc/yZUfEfgbVyoh

    Kind Regards

    #554985

    rghanmi
    Participant

    Thanks problem is solved

    #555062

    Hung Pham
    Keymaster

    Hi rghanmi,

    Glad to hear your issue has been resolved. Keep us in mind for future questions and concerns, we’re always here to help!

    If you have a quick minute we always appreciate a 5-star rating on our theme!

    https://themeforest.net/item/woodmart-woocommerce-wordpress-theme/reviews/20264492

    Your feedback is the motivation to improve our work and services.

    Regards,

Viewing 9 posts - 1 through 9 (of 9 total)

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