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Dummy Content, ERROR 500 (Hitek Theme)

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  • #406008

    rinxlen2014
    Participant

    Good evening dear developers, I’ve been trying to install the dummy contents for 2 days but I haven’t been able to do it.
    I emphasize that I comply with all the characteristics of the system (attached image), I have also tried to install with the 3 plugins that in case you are compulsorily asked to install the dummy content (attached image).
    Finally, when loading the dummy content, it gets stuck at 80% and then the message “AJAX call error while clearing the dummy content” appears and an “ERROR 500” appears on the console (attached image). I hope you will give me your support to my problem, otherwise I could choose to make a refund, thank you. I’ll be watching carefully.

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    #406046

    Artem Temos
    Keymaster

    Hello,

    It looks like some PHP Fatal error arises when you import the dummy content. You need to check your server error log and send us the error that is written to the log file at exact same time as you run the import.

    Kind Regards

    #406326

    rinxlen2014
    Participant

    attached the file “error.log”

    • This reply was modified 2 years, 3 months ago by rinxlen2014.
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    #406338

    rinxlen2014
    Participant

    I already solved it, I think that in environment as localhost, the
    PHP Time Limit value:1000,
    it must be this or greater than 180 as requested by the template.

    You can close this ticket, thanks you

    #406656

    Artem Temos
    Keymaster

    We are glad that you sorted it out. Feel free to contact us if you have any further questions.

    Kind Regards

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