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Dynamic discounts doesn’t apply to different variations of the same item

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  • #660147

    youakeem
    Participant

    I’ve set dynamic discounts for ‘individual variation’. However, discounts are only applied when adding multiple items of the same variant.

    • This topic was modified 3 months, 1 week ago by youakeem.
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    #660287

    Luke Nielsen
    Keymaster

    Hello,

    Is there any chance that you could give me access to the dashboard area so I can check the settings there?

    Looking forward to collaborating with you!

    Kind Regards

    #660510

    youakeem
    Participant

    Sure, feel free to use these creds

    #660611

    Luke Nielsen
    Keymaster

    Hello,

    It seems that access is limited – https://prnt.sc/rcI04AC1PQWS , could you please update it?

    I await your response.

    Kind Regards

    #660923

    youakeem
    Participant

    Hi, you should have all access now!

    #660974

    Luke Nielsen
    Keymaster

    Hello,

    May I disable the 3rd party plugins for testing?

    As for the dynamic discounts, should I check that issue as I see you started to use a plugin for that purpose?

    Kind Regards

    #660999

    youakeem
    Participant

    Sure, feel free to do whatever as long as it’s reversible. Also feel free to check dynamic discounts as well!

    #661106

    Luke Nielsen
    Keymaster

    Hello,

    1. You have defined hooks which affect the Ajax add to cart on the product page, now recheck the issue and let me know.

    2. It seems that some 3rd party plugins affected the dynamic discounts – https://prnt.sc/GqWJmNvfJt31

    https://prnt.sc/wlV-s0cuMTz9

    Kind Regards

    #661224

    youakeem
    Participant

    Hi,

    The Ajax add to cart works now, thanks! Which hook was the problem? and how was it fixed?

    I had the “problem” with dynamic discounts before adding any other plugins. Looking at your screenshot I am wondering if we mean the same thing.

    What I expect is when customer adds let’s say 2 red tshirts, and then add another blue tshirt then all 3 should count against the quantity amount.

    #661242

    Luke Nielsen
    Keymaster

    Hello,

    1. There were 2 hooks that are related to the “before add to cart” and “after …”, I have removed them (they were defined via element) and it started to work well.

    2. Then you need to define the individual product here – https://prnt.sc/3m7eU2zJLGXT

    Result: https://prnt.sc/IiB6OijV7rZw

    Kind Regards

    #661246

    youakeem
    Participant

    Thank you, now I understand!

    It seems like I was confused between ‘individual variation’ and ‘individual product’.

    Regarding the hooks, does it mean that I can’t use the before/after add to cart button hooks at all?

    #661548

    Luke Nielsen
    Keymaster

    Hello,

    Those hooks are already included in the “Add to cart” element so you do not need to define them.

    Thank you for your time and have a good day!

    Kind Regards

Viewing 12 posts - 1 through 12 (of 12 total)