Home Forums WoodMart support forum Dynamic discounts doesn’t work with manual orders

Dynamic discounts doesn’t work with manual orders

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #561973

    Fabio
    Participant

    Hello,
    Sometimes we need to create orders on woocommerce backoffice and insert the products manually, but when we insert a product that has prices working with dynamic discounts, woocommerce uses the normal price instead of the correspondent price to the quantity we have chosen.

    Is there a way to make this work properly?

    Thank you.

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    #562165

    Hello,

    Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

    Best Regards

    #562653

    Fabio
    Participant

    Hello,
    Here you have.
    Thank you.

    #562772

    Hello,

    Sorry to say that your given login details are not working, please share the correct login details of your site. So I will further check on your site and give you a possible solution.

    Best Regards.

    #562777

    Fabio
    Participant

    Hello,
    You were right.
    Here you have the correct login.
    Thank you.

    #562950

    Hello,

    I have visited your site and added this product to cart with “10-19” amount and unit price is 3.51 and in the cart page it is shown fine.
    See screenshot for better understanding:
    https://ibb.co/T2mW4sJ

    Best Regards.

    #563014

    Fabio
    Participant

    Hello,
    Yes, on the frontoffice it’s working fine.
    The problem occurs when I want to manually add orders on the backoffice.

    Thank you.

    Attachments:
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    #563072

    Hello,

    When creating orders manually in WooCommerce backend, products with dynamic discounts may not reflect the correct price based on quantity.

    Try to add tax etc in the backend in the product:
    https://ibb.co/yFDNKcv

    Best Regards.

    #563524

    Fabio
    Participant

    Hello,

    I have tried that before and it doesn’t change the product unit price…

    #563580

    Hello,

    Sorry to say it is not possible in theme settings to add a discount when creating orders manually in WooCommerce backend.

    It requires customizations and this is beyond our limitations and support policy.

    Best Regards.

Viewing 10 posts - 1 through 10 (of 10 total)