Home Forums WoodMart support forum Ecommerce site not working fine with woodmart theme suddenly

Ecommerce site not working fine with woodmart theme suddenly

Viewing 3 posts - 1 through 3 (of 3 total)
  • Author
    Posts
  • #647588

    kartik-7291
    Participant

    After Woodmart theme activation, my site is not working fine. I have an ecommerce website. Where Woodmart theme is working in tandem with the Woocommerce Plugin.
    The woodmart theme was working fine with all the plugins, but from 5 days ago, the site has been experiencing great problems, like the single product pages are not working. When i change the theme to any other except woodmart, the site works fine.
    I have tried deactivating all the plugins, and then to enable one by one, when the theme is different, none of the plugins cause any issue. But just when I activate the woodmart theme, the site start experiencing issues.
    I thought maybe, the theme version is outdated, so I recently updated the version, but the issue still persists.

    please provide me some aid with this issue. Its my live site, and my sales are suffering greatly.

    • This topic was modified 17 hours, 12 minutes ago by kartik-7291.
    #647668

    Luke Nielsen
    Keymaster

    Hello,

    I cannot access even via VPN – https://prnt.sc/XngYvzhbbYP-

    Please add my IP to the whitelist – 176.98.71.71

    I await your response.

    Kind Regards

    #647760

    kartik-7291
    Participant

    Okay. Can you please check again now. I have checked and made some changes in the hosting settings to not to block any country or IPs.
    Please check again and let me know if it still doesn’t work.
    Thanks

Viewing 3 posts - 1 through 3 (of 3 total)