Edit category vs. Load editor

Hi,
I currently have the problem that the editor is not loading correctly when editing the categories. Funnily enough, it works fine in my staging environment. Is there a trick here?

Hello,

The thing is, we’ve noticed that your staging site has Rich Text Editor support enabled in the Category Description area. However, this is not available by default with the theme — as confirmed on our test environment.

Here’s a screenshot for reference: https://ibb.co/Gfx1D7JY

To enable the same functionality on your live site, we recommend using a plugin such as:
https://wordpress.org/plugins/rich-text-editor-tinymce-for-woocommerce/

This plugin should allow you to use the visual editor in category descriptions, similar to what you’re seeing in your staging environment.

Best Regards,

Sorry to have to ask: my staging site is a 1:1 copy of my live site, so how can the rich-editor be loaded and not in the live system? I am also missing the Rank-Math section for editing SEO content in the live system.
Michael

Hello,

Could you please share the login details for both your live site and staging site so I can check and give you a possible solution?

Best Regards,

Yes of course …

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