Editing Footer

Hi, I am unable to edit the woodmart theme footer on my website. When I change the columns from 5 to 3 or try to add disclaimer at the absolute footer it won’t save and sends me to an all settings page. please can you help.

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins not related to the theme and switch the parent theme, check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

if the problem remains, even after the plugins deactivated, please, provide your site admin access to the private area.

Please confirm the permit for us to deactivate the plugins not related to the theme and switch to the parent theme for the while of checking what may take up to 15 minutes.

Best Regards

Hi,

We disabled the plugins and switched to the parent theme but it hasn’t resolved the issue.

Please can you investigate what the issue is.

Hello,

I am checking your site, you have set 5 columns layout for the Footer in the Theme Settings > Footer https://prnt.sc/110qqe3

I check the widgets in Appearance > Widgets > Footer columns and I see you have added content to each widget and it is displayed on your site: https://prnt.sc/110qrz6

Please describe the steps how you reproduce the error?

Best Regards

Hi,

I am unable to save the changes. It takes me to all settings page (screenshot was sent in first post) but doesn’t save them. I want to change number of columns and I want to edit the copyright text at the bottom

Hello,

Please deactivate all the plugins not related to the theme and check the issue, If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hi, Please can I have an urgent update on this as your last response was a duplicate of your first reply which I said we tried and it didn’t work.

Hello,

This issue is connected to the PHP max input vars limit parameter in your web server configuration. http://i.prntscr.com/Y6ea686sRb_NVxBhkQXSBA.png

Please contact your host support and ask them to increase to 5000 min.

Best Regards

[Author]

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