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Editing header builder

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  • Author
    Posts
  • #559141

    andreas-4462
    Participant

    Hi,
    Great theme.
    I am having some issues accessing the header builder to begin editing and customising.
    When I click on edit, it just loads forever and does not load the editor page.
    Have tried many times and on different devices.
    Please see screenshot.

    Can you please assist?

    Thank you.
    Andreas

    #559302

    Artem Temos
    Keymaster

    Hello,

    Thank you so much for purchasing our theme and contacting our support center.

    Please disable any plugins that are not directly related to our website’s theme and provide us with your admin access details. We will log in to your account and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

Viewing 2 posts - 1 through 2 (of 2 total)