Element is not working woodmart
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Elementor is not functioning correctly with the WoodMart theme. I have tested it with the default theme, and it works properly. However, when I switch to the WoodMart theme, Elementor ceases to work.
Hello,
Thank you so much for purchasing our theme and contacting our support center.
Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.
Thank you in advance.
I followed the suggested instructions, which involved disabling all external plugins except the necessary ones and switching to the default theme. On the default theme, everything functions correctly; however, when I switch to the Woodmart theme, there are issues with its proper functioning.
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Hello,
We see that your server responds with a 500 timeout error from time to time no matter which theme is currently installed. That is why the Elementor editor can’t be loaded correctly https://gyazo.com/584a73a6b13324619f6d234682226db1
Kind Regards
please enable the default twenty-twenty theme
checkout this
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We switched to the default theme and see the same error. Check the screenshot https://gyazo.com/7a3bdfdcf9edb1270466a08a80e9e241
on my end it’s working fine on default theme
Please review the screen recording. I did not encounter a 500 error on the Console when I changed the default theme on my side. i only encounter 500 error when i switch woodmart theme.
also, other theme functionalities are not working properly such as the dropdown menu & ajax functions, etc.
We still see the problem with the default theme. Your server response time is 20-30s while it should be 1-3 seconds at most. And because of this problem, it often causes timeout errors which limit is 30s on your website as we can see.
Kind Regards
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