Element Product Filters problem

Hi, I added the Product Filters element in the element archive template, but after selecting a specific attribute nothing happens as if I did not send a form with filters. In addition, the price filter is not displayed when editing in the elementor, but it is on the front end.

Hello,

Could you please disable all plugins that are not related to our theme and provide us your admin access so we can check it?

Thank you in advance

I found out that the filter does not work on “Dropdown select” but only on “Button click” the form is submitted

Hi,

Could you please send us a link to your website where we can see this issue?

Kind Regards

I’m sending a link to the web, besides, we have ajax store enabled in the settings, but I’m still loading the page

Please, send us your admin and FTP access so we can check why it doesn’t work on your side.

Kind Regards

here is access

We can’t access your website using this credentials https://gyazo.com/52924f58171df53a4b4ce541923b4d57

Kind Regards

sorry, try now, I turned off GEO protection

We can’t enter your dashboard either https://gyazo.com/6fa27e123aabcedbe494e617a1ab952f

You need to enable AJAX shop to make it work https://gyazo.com/49b778299bbe40d4d490c05c1a823057

of course we have this option turned on, but ajax doesn’t work, geoip is off

You are using Elementor PRO for product archive https://gyazo.com/1ac88b03fdddca2c361e256e559ce928
Please, disable it completely and use our theme product archive layout only.

Kind Regards

[Author]

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