Elementor Animation issue on pages

Hi,
I noticed on Men & Women hero images page animation used for text and button is not working at all.
Attached screenshot as well
Please have a look.

Thanks!

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Hello,

Could you please disable that “ReCaptcha”: https://take.ms/zJFyM ?

Because it is not showing while logging so as a result I cannot access it because I see the above message.

Kind Regards

Hi Luke,
I deactivated the Google recaptcha please try again.

Thanks!

Hello,

Thank you!

Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

Kind Regards

Hi,
I changed the theme with twenty twenty-three and instead of changing only layout it looks mess up.
Do I need to do anything else after activating WordPress default theme.
I attached screenshot please have a look.

Thanks!

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Hello,

Please confirm the permission for plugins deactivation, and switching to the parent/default theme. As soon as we complete the testing we will enable all back.

Thank you in advance.

Kind Regards

Hi Luke,
You can deactivate all plugins whatever you like.
But my content, style and layouts I have configured on woodmart theme should remain as it is.

Thanks!

Hello,

In general, those animation functionality comes from Elementor, and in order to check properly whether the issue is in our theme, you need to create a few default elements and set some animation for them and check it on the default theme.

Let me know the result.

Kind Regards

Hi,
Alright, I will let you soon.

Thanks!

Hi Luke,

I didn’t do anything and just today logged in after your message and found out header banner in out of shape attached screenshot have a look.

As, you said above, I did the testing on default theme.

First, I activated the default theme then I created a new page with the name of “default page”. After I created elements with animation and it is working with default theme.

I took screenshot and made video with my phone.

Please sort this out I want to launch this website soon but every second day I come across with new error But it doesn’t mean I don’t like the theme it is very good but I don’t know what’s happening.

Best Regards,
Nasir

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Video couldn’t upload because of file size If you need please do let me know I will share google drive link.
Thanks!

Hi Luke,
Any Update. If you are still troubleshooting please take your time and get this fix once for all.

Thanks!

Hello,

Please navigate to Theme Settings -> Performance -> Plugins and turn off the “Load Elementor optimized CSS” option, then clear the cache and recheck the issue.

https://take.ms/ooxDy

Kind Regards

Alright, Let me see.

Hello,

So did you check it?

Let me know the result.

Kind Regards

Hi Luke,
Sorry for the late.
I did as you said and animation is working now. Thanks a lot. 🙂
One more thing please header banner is not aligned I told you before as well. How to fix it?
Have a look on the screenshot.

Thanks!

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Hi Luke,
All good I managed to fix the header banner by changing version.

Thank you so much. 🙂

Best Regards,
Nasir

Hello,

On my side it looks well, here is a screenshot: https://take.ms/W7Hi2

Please let me know how can I replicate that issue on my side.

Kind Regards

Thank you for the effort all good now :).

Hello,

Great! Always remember that you can reach out to us with any questions you may have.

We wish you a splendid day!

Kind Regards

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