Home Forums WoodMart support forum Elementor backend does not display in full screen

Elementor backend does not display in full screen

Viewing 13 posts - 1 through 13 (of 13 total)
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  • #589141

    support-3043
    Participant

    Elementor backend doesn’t display in full screen But frontend displays normally.

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    #589143

    support-3043
    Participant

    I’ve tried installing a new theme. There is still a problem.

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    #589227

    Hung Pham
    Keymaster

    Hi support-3043,

    Thanks for reaching to us.

    To assist you in the best possible manner, I kindly ask that you please provide me temporary wp-admin info (wp-admin URL, username, password) to the Private Content area, this will allow me to thoroughly investigate and address your concerns more efficiently.

    Best Regards.

    #589780

    support-3043
    Participant

    Please help me check the problem.

    #589825

    Hung Pham
    Keymaster

    Hi support-3043,

    Thanks for details.

    Please go to Theme Settings > General > Layout and you can set width layout https://prnt.sc/MvR5xwYUeA68

    Best Regards.

    #589858

    support-3043
    Participant

    I went to Settings, Layout and adjusted the layout width settings. But still encountering problems.
    I ran into a problem when on the Edit with Elementor page.

    https://bkkdemo.com/thompsondiamonds/wp-admin/post.php?post=2830&action=elementor

    #589862

    support-3043
    Participant

    I ran into a problem when on the Edit with Elementor page.

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    #589883

    Hung Pham
    Keymaster

    Hi support-3043,

    Would you mind if I deactivate extra plugins for testing? Please confirm me back.

    Regards,

    #589977

    support-3043
    Participant

    Confirm deactivate extra plugins for testing

    #589989

    Hung Pham
    Keymaster

    Hi support-3043,

    Thanks for confirmation.

    I switched to Parent theme and the layout is showing correctly. Please check your child theme again.

    Regards,

    #589994

    support-3043
    Participant

    I have changed the theme to child theme and still have the issue.

    #589995

    support-3043
    Participant

    Do I need to switch to the main theme? Can I still use child themes? Or is there any other solution that you would recommend?

    I encountered this problem when updating version 7.5.2.

    #590043

    Hung Pham
    Keymaster

    Hi support-3043,

    I switched to Parent theme and layout worked again.

    You can try to use new Child theme to see if it works as well.

    Regards,

Viewing 13 posts - 1 through 13 (of 13 total)