Elementor canvas is empty when editting layouts

Elementor canvas is empty when editting layouts, I open a product archive layout and the canvas doesn’t show the widgets that exist, while the page actually has content,

I tried the following:
-updating woodmart and elementor
-clearing cache
-opening a ticker with elementor and they referred me to you.

Hello,

There is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

Best Regards.

Hi,

It didn’t work, I opened layout by elementor with only elementor, woocommerce and woodmart core plugins active, and still, the editor canvas is empty like this.

When enabling elementor safe mode, when clicking “edit with elementor” on the layout, it redirects me to the posts page in the backend, what to do?

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Hello,

This issue is caused by the following custom code. Please remove it and check again. https://monosnap.com/file/MOOb1xvHAyNc3eC3c5cDqWJAqtf7BQ

Best Regards.

yes, it did work, thanks!

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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