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Elementor Console Errors and other related Issues

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  • #532869

    leejay123
    Participant

    Problem 1: Browser Console Errors
    One issue that I have encountered relates to the browser console errors while using Elementor for editing. These errors persist across various web pages. You can observe these errors in the browser console panel through this link – https://gyazo.com/b1301ec1c5daa3baed53756f122d86ad. I took the initiative to test this problem across multiple web browsers such as Firefox, Safari, and Google Chrome, and the issue remains consistent.

    In an attempt to isolate the cause, I decided to clone my website using Cloudways. Subsequently, I deactivated all plugins, except for “Woodmart Core” and “Woocommerce,” to check if any of the additional plugins were triggering these errors. However, the browser console errors persisted even after disabling the plugins. I also attempted to change the theme from “Woodmart” to “Hello Elementor theme,” but the errors remained visible.

    Problem 2: Elementor Margin Not Changing
    Another issue I’ve encountered while using Elementor pertains to the inability to change margins on specific columns. This problem is consistent across various web pages. You can see the issue in action by referring to this video – https://jmp.sh/ytlmBWPI. In the video, I attempt to adjust the margin of a column on the right side, but there is no observable change. The margin setting appears to have no effect.

    To further investigate this problem, I followed the same troubleshooting steps mentioned earlier. I deactivated all plugins except for “Woodmart Core” and “Woocommerce” to rule out potential conflicts with other plugins. However, the issue persisted, suggesting that neither of these plugins is causing the problem.

    In summary, I am facing two distinct issues while using Elementor: browser console errors that persist across different web browsers, and an issue with changing margins on columns within Elementor that remains unresolved even after thorough troubleshooting.

    Furthermore, I want to mention that I have diligently followed and tested various troubleshooting steps, including those recommended in the Elementor documentation such as the guidelines outlined in “https://elementor.com/help/server-configuration-conflicts/.” Despite these efforts, the issues regarding browser console errors and the inability to change margins on columns within Elementor persist. I have taken these steps to ensure that potential server configuration conflicts or other common issues have been thoroughly ruled out as the root causes of the problems I am encountering.

    In addition to the detailed descriptions of the two issues mentioned earlier, I have also provided access to the relevant information for further investigation. I have attached a link and login details, granting access to the platform to facilitate a thorough examination and resolution of these problems. Please refer to the provided access to investigate the issues and make any necessary adjustments or fixes.

    • This topic was modified 1 year, 5 months ago by leejay123.
    #532872

    leejay123
    Participant

    I forgot to mention the third issue mentioned above since it won’t allow me to edit the post for a third time. The problem I’m encountering is that every time I attempt to update the Woodmart theme, I encounter the following error:

    “Your Site is Experiencing a Technical Issue:
    Error Details

    An error of type E_ERROR was triggered on line 80 of the file located at /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-content/themes/woodmart/inc/classes/class-autoupdates.php. The error message reads: Uncaught Error: Attempt to modify property “response” on null in /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-content/themes/woodmart/inc/classes/class-autoupdates.php:80
    Stack trace:
    #0 /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-includes/class-wp-hook.php(326): XTS\Autoupdates->set_update_transient()
    #1 /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-includes/plugin.php(205): WP_Hook->apply_filters()
    #2 /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-includes/option.php(2360): apply_filters()
    #3 /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-content/plugins/bdthemes-element-pack/base/element-pack-base.php(88): set_site_transient()
    #4 /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-includes/class-wp-hook.php(324): ElementPack\Base\Element_Pack_Base->ElementPack\Base{closure}()
    #5 /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters()
    #6 /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-includes/plugin.php(517): WP_Hook->do_action()
    #7 /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-admin/includes/class-wp-upgrader.php(961): do_action()
    #8 /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-admin/includes/class-theme-upgrader.php(250): WP_Upgrader->run()
    #9 /home/250342.cloudwaysapps.com/tdmxsfkxth/public_html/wp-admin/update.php(324): Theme_Upgrader->install()
    #10 {main}
    thrown”

    To resolve this issue, I have had to resort to manually downloading the theme from Themeforest and uploading it to my website for updates. I’ve also attempted to deactivate and reactivate my license, but unfortunately, the problem persists.

    #532878

    leejay123
    Participant

    Okay, quick update to Problem 1: Browser Console Errors.
    I found this article – https://wordpress.org/support/topic/uncaught-typeerror-78/
    It seems that disabling “Global Style Guide” feature from Elementor->Settings->Features, Fixes the problem.

    https://wordpress.org/support/topic/uncaught-typeerror-78/

    #532982

    Artem Temos
    Keymaster

    Hello,

    1. We are glad that sorted it out.

    2. Please, test how it works with the default theme. WoodMart doesn’t influence the way columns work in Elementor.

    3. Contact us once you face this issue again so we can see it and fix for you.

    Kind Regards

    #533053

    leejay123
    Participant

    I’d like to highlight that reading the entire topic can save response time. In response to your previous message, it seems there might have been a misunderstanding. In an effort to identify the underlying cause of the problem, I opted to replicate my website using Cloudways. Subsequently, I deactivated all plugins, leaving only “Woodmart Core” and “Woocommerce” active, to investigate whether any of the additional plugins were triggering the issue. Additionally, I tried changing the theme from “Woodmart” to “Hello Elementor,” but encountered the same issue with the margins

    #533056

    Artem Temos
    Keymaster

    If you faced the same issue with the default theme then this problem is not caused by WoodMart. It is how the Elementor plugin works.

    Kind Regards

Viewing 6 posts - 1 through 6 (of 6 total)

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