Elementor Counters do not work properly

I am designing a single portfolio page for myself. Elementor counter modules do not work properly. It looks perfect when I am editing the page but the page doesn’t show the design when I publish it.

All the problems go away when I change the theme but they do not appear when I activate WoodMart again. I need help with this.

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Hello,

Thank you very much for choosing our theme and for contacting us.

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

Switch to the parent theme and check the issue.

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

I did everything you said and my problem is still existing.

Hello,

Please, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

Best Regards

I have already provided the login details in my first message.
Now adding again.
I have a backup, you can work as you wish

Hello,

You are using the Elementor counter, not WoodMart, if you want to use it, you need to enable this option in the Theme Settings > Performance > Plugins: https://prnt.sc/1zjfkgb

If you have any questions please feel free to contact us.

Best Regards

Aww, finally.
Thanks. It solved my problem.

You are welcome! We are here to help.

Wish you a wonderful day!

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