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Elementor Critical Error

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  • Author
    Posts
  • #507057

    j.gorochovsky
    Participant

    Hello,
    I recently purchased Woodmart theme for Woocommerce.
    Upon installing there is a problem with creating Cart and Checkout pages. I contacted the Elementor support, and they concluded, that the issue is on your side, since it works while using Hello Elementor theme and breaks when your theme is activated. When I click on edit it says – There has been a critical error on this website.
    Be so kind to help me with this issue.
    On a previous installation on another website I could edit every page with Elementor from installation and there were no issues such as this one.
    Best regards

    #507065

    Artem Temos
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor

    Thank you in advance

    #507077

    j.gorochovsky
    Participant

    Hello, understood. Sending access down below.

    #507101

    Artem Temos
    Keymaster

    We don’t see any problems with Elementor now. Note that cart and checkout pages can be edited via WoodMart -> Layouts only and not as pages.

    Kind Regards

    #507384

    j.gorochovsky
    Participant

    Hello Artem,
    I was able to replicate the issue – turns out it is another addon plugin causing this issue.
    Best regards

    #507397

    Artem Temos
    Keymaster

    Great, we are glad that you sorted it out!

Viewing 6 posts - 1 through 6 (of 6 total)

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