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Elementor doesn’t open when editing a slide

Viewing 8 posts - 1 through 8 (of 8 total)
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  • #632927

    lasse-9246
    Participant

    For some reason I can’t edit slider content in Elementor. Elementor just keeps loading. I’ve updated both the theme and Elementor. Could you help?

    Br. Lasse

    #632930

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor

    Thank you in advance.

    #632942

    lasse-9246
    Participant

    Hi,

    Thanks for the reply. Login link provided.

    #632944

    Artem Temos
    Keymaster

    Please keep all plugins temporarily turned off.

    #632983

    lasse-9246
    Participant

    Now that you have access to the management, can you take the necessary steps (disabling and reactivating plugins). I believe it will be better that way.

    #633031

    Artem Temos
    Keymaster

    As we can see, the Elementor works correctly at the moment. Here is a screenshot https://gyazo.com/c54916f37d1df0cd0d4a1fdcddc72477

    #633039

    lasse-9246
    Participant

    Try editing a slide called “Architecture-studio slide 1” in Elementor.

    #633105

    Artem Temos
    Keymaster

    We have resaved permalinks, and now it seems to be working correctly. Please test it from your end now.

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Viewing 8 posts - 1 through 8 (of 8 total)