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Elementor doesn’t work when editing slide

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  • #366534

    [email protected]
    Participant

    Hi,

    I wanted to edit the slides from the header on homepage.
    I use Elementor.
    The left sidebar is freezer with endless loading gif. I can’t add or edit elementor elements. I was using chrome.
    See screenshot =>https://prnt.sc/bLjMzLwxDffL
    I tried to open it from another browser Firefox.
    It is worst. Nothing is loading.

    I have Elementor Version 3.6.2 and WP Version 5.9.2

    I shared with you crednetials of admin. Could you please have a look?

    #366535

    [email protected]
    Participant

    I checked the php error log after I raised memory limit and max execution time.
    I could seee this error:
    https://prnt.sc/sOUe0ss-au47

    So the problem is incompatibility with multilingual plugin WPML. I had to deactivate it.

    #366541

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Unfortunately, I cannot log in to the site.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    Elementor (If you have Elementor Pro, you need to disable it as well)
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG
    Switch to the parent theme, if you use the child and check.

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    Best Regards

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Viewing 3 posts - 1 through 3 (of 3 total)