Elementor doesn’t work with Woodmart

Good morning,
since the last theme update, elementor no longer works, the widgets load in a loop. Can you help me please.

Status :

Theme Name: Woodmart
Theme Version: 7.3.1
WP Version: 6.3.1
WP Multisite: No
WP Debug Mode: Désactivé
Serveur
PHP Version: 8.1.22
PHP Post Max Size: 130M
PHP Time Limit: 165
PHP Max Input Vars: 16000
PHP Memory Limit: 512M
PHP Upload Max Size: 128M
PHP Function “file_get_content”:
On
DOMDocument: Oui
Plugins actifs: 14

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please, describe to us your problems in a bit more detail. Attach some screenshots and provide us with a list of steps on how to reproduce them on your website.

Thank you in advance.

Good morning,

This is a site using Woocommerce.

Extensions :
Contact Form 7
Elementor
Elementor Pro
Monetico Paiement
Paiements WooCommerce
Pinterest pour WooCommerce
Safe SVG
SecuPress Free — Sécurité WordPress
WooCommerce
WooCommerce PayPal Payments
WooCommerce Shipping & Tax
WooCommerce Weight Based Shipping
Woodmart Core
WP Fastest Cache
Yoast SEO

I have attached what happens when I want to modify any page of the site with Elementor (since the last update of the Woodmart theme).

Attachments:

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Hello,

Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
WoodMart core
WooCommerce
Elementor/WPBakery page builder

Thank you in advance

Of course, here are the identifiers : (hidden)

Hello,

We just tested your website and see that there is some backend 503 error generated by the server. Please, contact your server provider for help on this matter. Here is a screenshot https://gyazo.com/d7dfa77a4261bd56d76678248a555777

Kind Regards

Thanks, but what should I tell the host?

Furthermore, this doesn’t seem like a clue to me since I developed the store with another host and I’ve had the same problem since the last update.

I did an inspection on the same criteria and I did not find a 503 error.

You need to ask your server provider to check what this 503 error is caused by. If there is some PHP error there, we need to see the log of that error.

Kind Regards

[Author]

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