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Elementor editor not loading stuck on loading page

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  • #615564

    shudhanshu620
    Participant

    Elementor editor not loading stuck on loading page , not able to edit anything on the website, contacted elementor support team they checked and mentioned the issue is with wood mart theme.

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    #615774

    Hello,

    Please check how it works with the default WordPress theme and Woocommerce Storefront theme just to check whether the issue is with our theme or not. Also, please check the site with our theme but only with the theme default plugins activate, and deactivate all the 3rd party plugins from the site.

    If it works fine with the default WordPress theme then provide the admin panel login details of the website to check it myself and help you out accordingly.

    Best Regards

    #615946

    shudhanshu620
    Participant

    Have already tried this, it only works when we change the theme to 2024 or something else.

    login link for staging and password already provided in private please check

    also adding live site details in this. please check below

    #615990

    shudhanshu620
    Participant

    Need urgent help after the update alot things are not working and Elementor is also not loading. It’s an ecommerce website we are loosing revenue because of this. Please help and resolve this on priority.

    #616234

    Hello,

    May be there is an issue with the 3rd party plugins. Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

    Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and let me know so I will check and give you a possible solution.

    Best Regards.

Viewing 5 posts - 1 through 5 (of 5 total)