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Elementor Editor Not Loading With Woodmart Theme

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  • #495392

    tim-8406
    Participant

    Hello:

    I need some help, The Woodmart theme seems to have a compatibility issue with Elementor right now. Everything is up to-date. When I try and click “Edit With Elementor” the loader just sits there and loads/spins and never ends up opening the editor.

    #495403

    tim-8406
    Participant

    Any recommendations would be greatly appreciated 🙂

    #495427

    tim-8406
    Participant

    Update, was able to get it working by reverting to a backup from a couple days ago. It seems that Elementor’s new update really messed some stuff up.

    #495442

    Hello,

    Thank you very much for choosing our theme and for contacting us.

    Please deactivate all the plugins except these ones:

    Slider Revolution
    WPBakery Page Builder or Elementor
    Woodmart Core
    Contact Form 7
    MailChimp for WordPress
    WooCommerce
    Safe SVG

    If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

    In case, the problem remains, even after all the plugins are deactivated, provide your site admin access (insert the site credentials into the Private content block under the message area) and confirm the permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable all back, however, the site would be without plugins for 15-20 min. You would better make the full backup of your site.

    Best Regards

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Viewing 4 posts - 1 through 4 (of 4 total)