Elementor editor stuck on loading screen
-
Hello,
The Elementor editor remains permanently stuck on the “Loading” screen. The issue affects both existing pages and newly created blank pages, so it is not related to one specific page.
The problem appeared around the time Elementor was updated from version 4.2.3 to 4.2.4.
I have already tried:
* increasing the WordPress memory limit;
* regenerating Elementor files and data;
* clearing the website and browser cache;
* re-saving the permalink settings;
* testing a newly created blank page.
The problem still occurs.
Could you please advise whether this is a known compatibility issue with Elementor 4.2.4, Elementor V4 or the Woodmart theme? Should I temporarily disable the Elementor V4 features or roll Elementor back to version 4.2.3?
Attachments:
You must be
logged in to view attached files.
Hello,
Thank you for purchasing our theme and contacting us.
This could be a conflict with another plugin. To check, please deactivate everything except:
– WoodMart Core
– WooCommerce
– WPBakery Page Builder or Elementor
If the problem goes away, turn the others back on one at a time. The one that brings it back is your culprit.
If it’s still there with everything else off, we’ll take a look ourselves. Please share your admin details in the Private content field and confirm we can temporarily deactivate plugins and switch themes for testing. It takes about 15 to 20 minutes.
Best regards,
XTemos Studio
Hello,
Thank you for your reply.
I deactivated all plugins except:
* WoodMart Core
* WooCommerce
* Elementor
Unfortunately, the Elementor editor is still stuck on the “Loading” screen.
It opened successfully once in Google Chrome, but after trying again, the same problem returned and the editor no longer loads in Chrome either.
Please investigate the issue on the website.
Hi there,
Thanks for performing the plugin conflict test.
To investigate why the Elementor editor is still stuck on loading, please provide SSH or FTP access in the forum’s Private Content field. This is required to check the server-side files and identify the cause of the issue.
Kind regards,
XTemos Studio
Hi there,
We tested the issue and confirmed that it also occurs with a default WordPress theme enabled, so it is not caused by WoodMart.
The Elementor editor loads on pages with only a small number of elements. However, when a third-party Elementor addon is enabled, the editor stops loading. During the loading process, some server requests return a 500 error, which indicates a server-side limitation or configuration issue.
Please contact your hosting provider and ask them to investigate the 500 errors generated while opening the Elementor editor, including the server error logs.
Kind regards,
XTemos Studio
Hi there,
Thanks for the update.
To use https://kadlubki.pl as the primary address, both the WordPress Address and Site Address should be set to the non-www URL. The redirect from www.kadlubki.pl to kadlubki.pl should then be configured at the hosting/server level, with a valid SSL certificate for both domains. Please contact your hosting provider to configure and verify this redirect and SSL setup.
A mismatch between the WordPress URLs, REST API requests, SSL configuration, or domain redirects could indeed cause Elementor editor loading issues. Therefore, all URLs and redirects should consistently use the selected primary domain.
Please keep the Elementor Atomic Widgets feature disabled for now, since the editor began working correctly with this feature turned off.
Kind regards,
XTemos Studio
.
