Elementor loading error

Hello,

My primary account role is Administrator,There is no problem in using it,

If I add another user, no matter which User role :”Admin ,Editor”
they cannot be loaded. Elementor and WoodMart —> Header builder and HTML Blocks
I removed the WoodMart theme,Elementor loads with no problem

I see in the error log that the error seems to be caused by google mapa

[Sat Oct 28 18:37:22.479712 2023] [proxy_fcgi:error] [pid 450166:tid 139947214370368]
[client 74.208.216.192:38780] AH01071: Got error ‘PHP message: PHP Fatal error: Uncaught ValueError: Unknown format specifier ”
” in /var/www/vhosts/xxxxxxxxxx.com/httpdocs/wp-content/themes/woodmart/inc/integrations/elementor/elements/class-google-map.php:447\nStack trace:\n#0
/var/www/vhosts/xxxxxxxxxxxxx.com/httpdocs/wp-content/themes/woodmart/inc/integrations/elementor/elements/class-google-map.php(447): sprintf()\n#1
/var/www/vhosts/xxxxxxxxxxxxx.com/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(2326): XTS\\Elementor\\Google_Map->register_controls()\n#2
/var/www/vhosts/xxxxxxxxxxxxx.com/httpdocs/wp-content/plugins/elementor/includes/base/widget-base.php(1039): Elementor\\Controls_Stack->init_controls()\n#3
/var/www/vhosts/xxxxxxxxxxxxx.com/httpdocs/wp-content/plugins/elementor/includes/base/controls-stack.php(509): Elementor\\Widget_Base->init_controls()\n#4
/var/www/vhosts/xxxxxxxxxxxxx.com/httpdocs/wp-content/plugins/elementor/includes/base/widget-base.php(177): Elementor\\Controls_Stack->get_stack()\n#5
/var/www/vhost…’, referer: https://www.xxxxxxxxxxxxx.com/wp-admin/post.php?post=1300&action=elementor

I recorded two videos to help you understand the problem better
The first one is my main administrator account, and it works normally, no problem at all. (1.mp4)

The second is to use User role:Admin,Editor,
Elementor and WoodMart —> Header builder, and HTML Blocks loading error ( 2.mp4 )

Hello,

Hello

Forgot to give account number

I solved an error that was caused by the language pack

The remaining two problems are that they cannot be loaded.

1.WoodMart —> Header builder
2.HTML Blocks

In my constant attempts, I found that it was a role problem

When I use the administrator role, it can load smoothly. Once I switch to any role, including the system’s own Editor role, I will get an error that cannot be loaded.

Please help. Thank you.

Hello,

User roles in WordPress define permissions and access levels for different users on a website. Each role has specific capabilities that determine what actions users can perform.

Here you can check how it works:
https://www.wpbeginner.com/beginners-guide/wordpress-user-roles-and-permissions/

Best Regards.

Hello

I have the Admin Menu Editor Pro plug-in installed,
All permissions have been given to the Admin role

The Admin role still cannot use the theme function.
1.WoodMart —> Header builder
2.HTML Blocks

I want you to check it. Thank you.

[siglo168]

Hello,
Tested many times, it is a problem of role permissions, just change the role to administrator

There will be no problem that it cannot be loaded. As soon as I lose the administrator role, there will be a problem that it cannot be loaded. Even if I give a new role, all permissions will still be the same error.

• This reply was modified 1 year, 5 months ago by siglo168.

Hello,

But I have checked with the user “James” and “admin1”. The header builder and html blocks loading fine.
Check back your site after completely clearing the browser cache.

Best Regards.

Hello,
Please use admin1 to log in to the system and load There is no problem with the
1.WoodMart —> Header builder
2.HTML Blocks page.

Please use Elementor to select a file to edit. If you press edit, it will appear that it cannot be loaded.

Please download the video and watch 2.mp4

Hello,

I recorded a video about the “” role to Admin1 “” error part

Please download and watch

I found an error log for your reference

Hello,

I have logged in with the admin1 user and edited the page. It is fine. Please login in incognito mode and check the issue.

Best Regards.

Hello,
There is no problem with the page block!!!!
The block in question is
1.WoodMart —> Header builder
2.HTML Blocks page.
Please log in and try to edit the page.

Attachments:

You must be logged in to view attached files.

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
WPBakery Page Builder or Elementor
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.
In case, the problem remains, even after all the plugins are deactivated, provide permission for plugins deactivation, switching to the parent or default theme. As soon as we complete the testing we will enable it all back, You would better make the full backup of your site.

Best Regards.

Hello,

I have turned off all plug-ins to test and the problem still exists.
Switch to the “default theme” and the problem will be solved
Permission has been enabled for you to test. Please use the account “admin1” to test.

Hello,

You need to enable the user role to administrative. In user role some of the functions do not work completely.

Alternatively, you can read the summary of each user role and their capabilities and permissions below.
https://wordpress.org/documentation/article/roles-and-capabilities/

Best Regards.

Hello,

I know this. The role Admin has been given “”administrator”” rights.
I use the Admin Menu Editor Pro plug-in to copy all the administrator’s permissions
The two problematic blocks I mentioned can only be edited smoothly by administrator.

Have you ever gone in to check?

1.WoodMart —> Header builder
2.HTML Blocks page.
These two questions are about role permissions. You can enter my system and use “ Editor ” Role
There will still be errors

Can you please come in and check? ? ? Or can’t you find out the reason? ?

As long as I switch to “”default theme””, this error will not occur!

Thank you, I have found a way to resolve these two errors

Hello,

You are Most Welcome.

We are glad that you managed to solve the problem yourself. You are Great!!!

Let us know if there’s anything else we can do for you! You can always reach us at any time. We are always here to help you.

Have a wonderful day.

Topic Closed.
Best Regards.

[Author]

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