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Elementor Module “Product Categories” – Custom Query Categories Disappear

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  • #607205

    zygis
    Participant

    Hello,

    I’m currently experiencing an issue with the Woodmart theme and the Elementor module “Product Categories.” Here’s the problem:

    In the “Product Categories” widget, I select Data Source -> Custom Query.
    I choose the necessary WooCommerce categories in the Categories list, save the changes, and everything works as expected.
    However, when I return to the Elementor backend, the Categories list is empty. The previously selected categories are no longer displayed, and I am unable to select new categories.
    It seems like the selected categories are not saved properly, as the list appears blank when revisiting the settings.

    Has anyone encountered this issue, or is there any fix available for this?

    Thank you in advance for your help!

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    #607257

    Artem Temos
    Keymaster

    Hello,

    Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
    – WoodMart core
    – WooCommerce
    – Elementor/WPBakery Page Builder

    Thank you in advance.

Viewing 2 posts - 1 through 2 (of 2 total)