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Elementor not loading on product page layouts

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  • #505068

    smartuknet
    Participant

    We have an issue where woodmart layouts we have previously created for product pages will no longer open in elementor. Elementor’s loading screen appears and never goes away. This only seems to affect product page layouts we have previously made. Other types of layouts open in the editor just fine.

    We have a number of custom functions on the page. Previously I have had to remove these custom functions in order to successfully open the layout, however now that doesn’t work either. I have moved these functions out of functions.php and into their own plugin, this has also had no impact. I have also attempted all the standard solutions (deactivating plugins, changing theme, etc). Do you have any suggestions for how I can solve this?

    #505102

    Luke Nielsen
    Keymaster

    Hello,

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    Kind Regards

Viewing 2 posts - 1 through 2 (of 2 total)