Elementor not working

Just install THeme and Elementor.
Elementor stop at loading.
There is no edit with elementor option on any preinstalled theme pages.

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Even when i tried other prebuilt page dont work what so ever

when i turn off Woodmart theme Elementor working back again

Hello,

Please make sure that during the theme setup wizard you select Elementor as the page builder. If another builder is selected (or skipped), the prebuilt pages will not be assigned to Elementor, which is why you don’t see the “Edit with Elementor” option.

If the issue still remains, please navigate to Elementor > Settings > General and under Post Types, make sure the option is enabled (as shown here: https://ibb.co/BTXTTkm). After enabling this, you should be able to edit the pages using Elementor.

Best Regards

it still no show for me. I uninstalled the whole site. Reinstall everything. Select Elementor as page builder. Do what you say. Still Elementor wont work.

Hello,

You have checked with the default theme and the issue remains, which means it is not our theme issue.

Please contact the Elementor plugin support in this regard. They will guide you better.

Best Regards

it just doenst work with your Theme. I uninstall theme and ELementor work like champ.

ive been working with many other themes no problem. this only happen to your theme. . have to use other theme instead.
How can i get a refund? i just purchased for 1 week

Hello,

Can you please share the WP admin login details (username and password) and CPanel login details of your site so I can check and solve the issue on your site?

Best Regards

[danieltran.vancouver]

Yes.

• This reply was modified 1 month, 3 weeks ago by danieltran.vancouver.
• This reply was modified 1 month, 3 weeks ago by danieltran.vancouver.

Hello,

Your issue has been solved. Now the Elementor editor is working fine with the theme: https://ibb.co/LzYc8W1g

Best Regards.

Can you provide what is the problem and solution for future reference. Thank you

Also problem still not solved

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its been really frustrating and time consuming. how can i get refund ?

Hello,

I’ve been investigating the loading issues you’re experiencing with Elementor. It appears the editor is failing to load because the server is returning 502 Bad Gateway errors during specific requests. You can see the technical breakdown of these errors here: https://monosnap.ai/file/XOV2RfdEs4QZkpiI7zWD8BPxgyQlvS

To identify the root cause—which usually stems from server configuration or resource limits—we need access to the server error logs generated specifically when the Elementor editor is trying to load. Could you please reach out to your hosting support and request these logs? They will be essential for our continued investigation.

However, if you would prefer not to move forward with troubleshooting this at this time, I am happy to process a refund for you.

Please let me know how you would like to proceed.

Best Regards.

Nevermind. i changed to other hosting service and it has worked. your theme is conflicted with easyweb hosting service.

Sounds Great! that your issue has been solved.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

Hello,

I am pleased to see that the issue you were experiencing has been successfully resolved. As we discovered that the root cause was related to the server configuration rather than the theme itself, would you consider updating your 1-star review on ThemeForest?

Positive feedback and 5-star ratings are incredibly important to our team; they not only reward our hard work but also help us continue providing dedicated support and updates.

Thank you for your time and for choosing our theme!

[Author]

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