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Elementor not working on WoodMart
- This topic has 13 replies, 3 voices, and was last updated 7 hours, 27 minutes ago by
shell.holmes.
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AuthorPosts
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October 29, 2025 at 2:17 pm #693378
shell.holmesParticipantI have updated PHP and tried reinstalling still the same issue, Elementor not working. Please advise.
October 29, 2025 at 3:05 pm #693395
Aizaz Imtiaz AwanKeymasterHello,
Please share some screenshots for better understanding that demonstrate the problem so we can understand and reproduce it on your website.
Also, share the WP admin login details of your site so I can check and give you a possible solution.
Best Regards,
October 29, 2025 at 3:11 pm #693400
shell.holmesParticipantPlease see login details below
October 29, 2025 at 3:15 pm #693401
Artem TemosKeymasterPlease deactivate and uninstall the WPBakery page builder plugin. Our theme can work with only one of them at the same time: either Elementor or WPBakery page builder.
October 29, 2025 at 3:15 pm #693402
shell.holmesParticipantOkay let me try that
October 29, 2025 at 3:18 pm #693403
shell.holmesParticipantbaker is already inactive
We are using the Woodmart theme and import the demo content. But when we trying to edit the page with elementor or WP bakery builder it shows 404 error. Please check the screenshots:https://prnt.sc/evvmeEBE83gO
https://prnt.sc/tJvEyttR_VVoWe have increased the memory limit, change the permalinks, used the paid elementor pro. but still nothign works
Attachments:
You must be logged in to view attached files.October 29, 2025 at 3:29 pm #693412
shell.holmesParticipanthere is a video screencast for the same as well:
https://onedrive.live.com/?qt=allmyphotos&photosData=%2Fshare%2FE25A0B3A02DB4D21%21sd67b2fd02ea741eb83aac249c4b5e28f%3Fithint%3Dvideo%26web%3D1%26migratedtospo%3Dtrue&cid=E25A0B3A02DB4D21&id=E25A0B3A02DB4D21%21sd67b2fd02ea741eb83aac249c4b5e28f&redeem=aHR0cHM6Ly8xZHJ2Lm1zL3YvYy9lMjVhMGIzYTAyZGI0ZDIxL0VkQXZlOWFuTHV0Qmc2ckNTY1MxNG84QmwwUXlYSmF5bVpfY0x2cjVnbVo3R0E%5Fd2ViPTE&v=photosOctober 29, 2025 at 4:06 pm #693423
shell.holmesParticipantDo I need to request a refund? I just purchased this theme
October 29, 2025 at 4:57 pm #693434
Artem TemosKeymasterPlease send us your FTP access so we can troubleshoot what is wrong.
October 29, 2025 at 5:22 pm #693437
shell.holmesParticipantSee below, FTP
October 29, 2025 at 5:51 pm #693446
Artem TemosKeymasterThis FTP account works, but it doesn’t contain any files. We can’t see your website’s file structure.
October 29, 2025 at 6:02 pm #693447
shell.holmesParticipanttry these credentials instead:
October 29, 2025 at 6:12 pm #693450
Artem TemosKeymasterTry to add the following code snippet to the
.htaccessfile in your website root directory and test how it works<IfModule mod_substitute.c> SubstituteMaxLineLength 10M </IfModule>Kind Regards
October 29, 2025 at 6:49 pm #693455
shell.holmesParticipantelementor is loading now 🙂
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