Elementor not working on WoodMart

I have updated PHP and tried reinstalling still the same issue, Elementor not working. Please advise.

Hello,

Please share some screenshots for better understanding that demonstrate the problem so we can understand and reproduce it on your website.

Also, share the WP admin login details of your site so I can check and give you a possible solution.

Best Regards,

Please see login details below

Please deactivate and uninstall the WPBakery page builder plugin. Our theme can work with only one of them at the same time: either Elementor or WPBakery page builder.

Okay let me try that

baker is already inactive
We are using the Woodmart theme and import the demo content. But when we trying to edit the page with elementor or WP bakery builder it shows 404 error. Please check the screenshots:

https://prnt.sc/evvmeEBE83gO
https://prnt.sc/tJvEyttR_VVo

We have increased the memory limit, change the permalinks, used the paid elementor pro. but still nothign works

Attachments:

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here is a video screencast for the same as well:
https://onedrive.live.com/?qt=allmyphotos&photosData=%2Fshare%2FE25A0B3A02DB4D21%21sd67b2fd02ea741eb83aac249c4b5e28f%3Fithint%3Dvideo%26web%3D1%26migratedtospo%3Dtrue&cid=E25A0B3A02DB4D21&id=E25A0B3A02DB4D21%21sd67b2fd02ea741eb83aac249c4b5e28f&redeem=aHR0cHM6Ly8xZHJ2Lm1zL3YvYy9lMjVhMGIzYTAyZGI0ZDIxL0VkQXZlOWFuTHV0Qmc2ckNTY1MxNG84QmwwUXlYSmF5bVpfY0x2cjVnbVo3R0E%5Fd2ViPTE&v=photos

Do I need to request a refund? I just purchased this theme

Please send us your FTP access so we can troubleshoot what is wrong.

See below, FTP

This FTP account works, but it doesn’t contain any files. We can’t see your website’s file structure.

try these credentials instead:

Try to add the following code snippet to the .htaccess file in your website root directory and test how it works

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10M
</IfModule>

Kind Regards

elementor is loading now 🙂

[Author]

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