Elementor Pro – Cannot Update

I keep getting this message, but it won’t let me update. I just purchased this theme.

There is a new version of Elementor Pro available. View version 3.25.4 details or update now.

Heads up, Please backup before upgrade!
The latest update includes some substantial changes across different areas of the plugin. We highly recommend you backup your site before upgrading, and make sure you first update in a staging environment

Hello,

Sorry to hear about the inconvenience. Kindly, please share your Site WP-ADMIN Login details in the Private Content field so that we can check this concern on your Site and help you out accordingly.

Best Regards

See the information you requested in private content.

Hello,

Please ask the plugin author support about this issue. I think it is not allowed to update the plugin because of the Elementor Pro license issue. You should ask the plugin author support about this. This not the theme issue.

Best Regards.

Ok, Thanks.

Most Welcome!!!.

I’m so happy to hear you are pleased with the Theme and Support. XTEMOS strives to deliver the best customer experience, and it makes our day to hear we have accomplished that.

We count ourselves lucky to have you as a customer. You can always reach us at any time. We are always here to help you.

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards.

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