Elementor Pro freeze / Woodmart’s “Flexbox Container” requirement

Woodmart Main theme and Vegetables demo, freeze the Elementor Pro editor.

At first Elementor Pro was able to load the Woodmart Main & Vegetables demo, but with very few work it freezed and it was imposibles to edit any features. After doing all the requirement checks for Elementor Pro, testing with safe mode, and disabling all the experimental features. I managed to run it perfectly, but it was with all the experimental features disabled. ->

Then Woodmart Core showed the following message on the “Prebuilt websites” tab: “Woodmart’s “Flexbox Container” requirement”. So I went back to the Features tab on Elementor Pro and enable this only featured. Which it then caused the editor to freeze again, making the edit of the theme imposible. This issue is specific to the WoodMart theme and it’s demos, after long trial with other themes and plugin compatibility checks with the documentation at hand. ->

If the “Flexbox Container” feature is disabled in Elementor Pro non of the sliders and other elements of the WoodMart theme are displayed.

I want to know if there is any solution to this current problem. If it can be solved with an update of the theme. As is specific to WoodMart, Elementor Pro support offers some options but it won’t directly solve the issue.

Awaiting this forum can shed some light into this issue. I’m open to have direct conversation with the Xtemos team to resolve this issue.

Thanks,

Hello,

Thank you so much for purchasing our theme and contacting our support center.

Please disable any plugins not directly related to our theme and provide us with your admin access details. We will log in to your dashboard and investigate the issue. Please ensure that you only keep the following plugins that are necessary for our theme to work correctly:
– WoodMart core
– WooCommerce
– Elementor

Thank you in advance.

Hello,

Thank you for the support. Can you please share where can I send you the admin details for login. I will then make sure to have only the necessary plugins installed.

Thanks,

You can use the Private content field here, on the forum. This information will be visible to our staff only.

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