Elementor pro not supported

Hi, I’m using jewellery layout. But in that elementor pro is not supporting. Can you pls rectify the issue asap.

Website – https://www.sparklejewels.in/

Hello,

The Eliminator Pro has a bug in the recent version, please downgrade the version. Please do not use the new fluid containers.

If you have any questions please feel free to contact us.

Best Regards

Hi, After activating elementor pro, everytime my footer get disturbed. can you pls check on priority

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Hello,

If you have created a footer template in Elementor Pro, deactivate it, if the problem remains, insert the site admin access into the Private content below the message area. We will take a closer look at the case.

Best Regards

Hi, I’m sharing ID pswd pls check.

Hello,

Please deactivate all the plugins except these ones:

Slider Revolution
Elementor
Elementor Pro
Woodmart Core
Contact Form 7
MailChimp for WordPress
WooCommerce
Safe SVG

If the problem has gone, activate the plugins one by one, checking the issue to detect which one causes the problem.

Best Regards

Hi, Its not working. Pls have a look.

Hello,

Please update the Elementor Pro and disable sections related to the Footer /Header and other functionality.

If you have any questions please feel free to contact us.

Best Regards

Hi, I have updated elementor pro in this. still its not working perfectly – https://www.staging3.sparklejewels.in/
Can you pls sort this issue on priority.

Hello,

Please check the site admin access, I cannot log in, in addition: please check HTTP and HTTPS configuration: https://domain.com is the actual site URL, however, http://domain.com may be used in Dashboard > Settings > General. In this case, it is necessary to configure URLs correctly.

If you have any questions please feel free to contact us.

Best Regards

Hi, I have shared updated ID & Pswd. It’s a staging site thats why its not showing secured. Else the things are same like https://www.sparklejewels.in/

Hello,

We have checked and we see you apply footer created by Elementor Pro https://monosnap.com/file/6SikpqFxP1gQAgBDVlhmza1byFGlMx,

We would recommend using WoodMart Footer either in Widgets or HTML block: https://xtemos.com/docs-topic/html-blocks-usage/

If you have any questions please feel free to contact us.

Best Regards

Hi check this out – https://www.staging3.sparklejewels.in/product-category/nosepin/

Product archive page also distorted after activating elementor pro

Hello,

Please set the Elemetor Pro templates in the draft state and check how it would work.

If you have any questions please feel free to contact us.

Best Regards

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