Elementor pro not working well

My website has several problems when using Elementor Pro, slides don’t work, black screen when saving, popups don’t work, etc…
I thought that the error was in Elementor and I asked for help from support, they tell me that the error is from the Woodmart theme, when activating Hello or any other theme, the Elementor widgets work again.
I need assistance.

Thank you!

Hello,

Please Go to Theme Settings >> Performance >> Plugins and make sure that Elementor frontend is not disabled.

Screenshot for Clarification: https://gyazo.com/2e74f3a676b98fdabb0c09dbc7c7d1aa

Then check back.

Best Regards

Thanks for your reply.

The mentioned elements were already activated.
The error persists.

Attachments:

You must be logged in to view attached files.

Hello,

Please provide the URL of the page where I can see the issue to check it myself and help you out accordingly.

Best Regards

Thanks for your answer.

The url and the accesses are hidden in my first message.
It is not a production site, you can take any action to solve the problem.

I await your comments.

Hello,

I have enabled the Elementor Front end and the issue is not appearing on your website.

Please clear cache and check back.

Best Regards

[Author]

Posts