Elementor ‘Product Categories’ Not Loading Until Refresh – How to Fix

Hello,

I have the following problem:

When I click on a “Product Categories” link on the shop page, the browser takes me to the category URL but doesn’t load the products or the product categories (image and title) on the category page.

However, when I manually refresh the page or open the link in a new browser tab, everything displays as expected.

I’m using the “Product Categories” element in Elementor.

How can I fix this issue?

Best regards,
Tadej

Hello,

Please deactivate all the 3rd party plugins and activate only theme-required plugins on the site and then check the issue. I am sure your issue will be solved. Then Activate the 3rd party plugins one by one and check which plugin is creating the issue for you.

Otherwise, if the issue still exists then keep the 3rd party plugins deactivated and share the WP admin login details of your site so I will check and give you a possible solution.

Best Regards,

Hello,

I have disabled all plugins except for the following five:
• Elementor
• Woodmart Core
• WooCommerce
• Contact Form 7
• Slider Revolution

Unfortunately, the issue persists.

I have provided admin access in the “Extra information (visible to moderators only)” field.

Additionally, I have attached a screenshot to clarify where I clicked.

Best regards,
Tadej

[TadejStr]

I have re-uploaded the screenshot as I encountered an upload error previously (file exceeds allowed file size).

• This reply was modified 5 months, 1 week ago by TadejStr.

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Hello,

The issue is caused by animations from the Elementor plugin applied to the elements loaded via AJAX. To fix it, you can either:

1. Use WoodMart theme animations from the “[XTemos] Extra” section: https://monosnap.com/file/VxL8syzvTVjAxsbxq7ciXuUNiqhrF9

2. Or add the following custom JS code to the “Global Custom JS” field in Theme Settings:

(function($) {
    $(document).on('wdShopPageInit', function () {
        elementorFrontend.init();
    });
})(jQuery);

Best Regards,

Hello,

After replacing all instances of “Elementor animations” with “XTemos animations,” everything is now working as expected.

Thank you for your help!

Best regards,
Tadej

Hello,

You’re very welcome! I’m glad I could help. If you need anything else, feel free to reach out!

Thanks for contacting us.
Have a great day.

Topic Closed.
Best Regards,

[Author]

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