Home Forums WoodMart support forum Elementor stopped working, website design is disrupted

Elementor stopped working, website design is disrupted

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #523678

    bhor.sankalp
    Participant

    After setting up my full website, I imported SEO settings in RankMath from old website and Elementor suddenly stopped working. Unable to get it back again. Need help.

    #523711

    Artem Temos
    Keymaster

    Hello,

    Thank you for purchasing our theme and contacting us.

    Please, disable all plugins that are not related to our theme and provide us with your admin access. We will log in and check what is wrong there. You can leave only the following plugins that are required for our theme:
    WoodMart core
    WooCommerce
    Elementor/WPBakery page builder

    Thank you in advance

    #523899

    bhor.sankalp
    Participant

    Please find below details. Hope you can get my design back

    #523935

    Artem Temos
    Keymaster

    We just tested your website and see that Elementor works correctly https://gyazo.com/169baf855a40a29bc118261661e5181b
    Could you please clarify what is wrong with it?

    Kind Regards

    #524021

    bhor.sankalp
    Participant

    Please look at my screenshot, the slider has dissappeared. The image below is actually hidden in desktop and only visible in mobile but since the settings were in elementor, the setup has disrupted.

    I have explained the issue in this video as well, please check

    https://www.loom.com/share/8e30000326b945559e2e3cf84bcfca48?sid=5ebb73cd-575e-4de3-83b5-16191e303b32

    Attachments:
    You must be logged in to view attached files.
    #524065

    Artem Temos
    Keymaster

    Currently, we don’t see this on your home page https://gyazo.com/645240978c8839d7802c0d844017688e
    But as we can see from the video, it seems like the page is built without Elementor. Maybe you just switched to default editor instead of Elementor and saved the page.

Tagged: ,

Viewing 6 posts - 1 through 6 (of 6 total)