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ELEMNETOR Invalid Role while saving

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  • #456430

    supergap
    Participant

    Hi,
    A strange error came to the site. It seems it happened ore or less when I disabled ‘Template Library and Redux Framework’ (as you suggested to do), but I’m not sure it’s related.
    In any case the problem is that:
    Both in pages or HTML Blocks, when I save I see (please look at the attached file) a message ‘INVALIDE ROLE’ hover the Green button ‘UPDATE’. It seems that nothing is saved, but main things (like new section, image charged, text changed) usually are saved, but some other important thing not (like padding and margin, that you can see changed in the backend but in front end never really change).
    The only ‘primitive’ solution I found (after spending a big time to find a solution on Elementor topics) is to save all the Sections as Template, then creating a new page, deleting the original page, import the Template section and continue use the new page. But after a while I get the same problem again.
    This issue is not only representing a lost of time, but I can’t figure out how to explain it to the final users of the site.
    Could you please help me with that

    PS
    I tried deactivating plugins as usual…

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    #456480

    Hello,

    Please make the full backup of your site and check the issue on the Storefront theme to detect if our theme causes the problem. Storefront is a free theme developed by WooСommerce.

    Best Regards

Viewing 2 posts - 1 through 2 (of 2 total)