Email notification not received since new layout of this forum

Dear,

Since you changed the layout of this forum, I don’t receive the email notification when your support replies to a topic. Can you please check what’s going wrong with your SMTP?

Thanks
Simon

Hello,

Unfortunately, all topic subscriptions were lost after the update. But, all newly created topics will automatically get your subscription. So you should get all new reply emails. Let me know if you don’t get emails for this particular topic for example.

Kind Regards

Hi Artem,

Ok

One more point : can you please provide us a way for users to close by themselves their topic started, I always need to post a message on each ticket to close the ticket => not productive, please give us a way to close our own topics ourselves.

Thanks

We will review this and implement it in the future if possible.

Kind Regards

[Author]

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