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EMAIL PROBLEM

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • December 1, 2022 at 2:41 pm #425388

    vcatalin600
    Participant

    Hello Team,
    I’m trying to find the setting to send emails automatically, for example when someone wants to reset the password, no email is sent, how could I do this?
    Thanks for your time!

    December 1, 2022 at 4:34 pm #425431

    Luke Nielsen
    Member

    Hello,

    Make sure that you have an appropriate Email template in WooCommerce -> Settings -> Emails.

    https://prnt.sc/jx7Q0-RhB-zL

    In any case, if you still have the same issue, please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not.

    Kind Regards

    December 1, 2022 at 7:41 pm #425519

    vcatalin600
    Participant

    it still counts, and the setting is activated

    December 2, 2022 at 10:19 am #425613

    Luke Nielsen
    Member

    Hello,

    The thing is that the email notifications functionality is related to WooCommerce so please check how it works with the default WordPress theme to understand whether our theme issue is or not.

    Looking forward to collaborating with you!

    Kind Regards

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Viewing 4 posts - 1 through 4 (of 4 total)