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Email Problem with Request Form

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • #283198

    nomania
    Participant

    When I use the request form with products using Yith woocommerce request and quote plugin, the form is not being sent on the email. The forms on the website are working.

    Can you please help me on this?

    #283207

    Artem Temos
    Keymaster

    Hello,

    Could you please check how it works with some default WordPress themes like TwentyTwenty or WooCommerce Storefront to understand is it our theme issue or not?

    Regards

    #284622

    nomania
    Participant

    I am no more using Yith plugin.

    now I am using this plugin:
    https://codecanyon.net/item/woocommerce-cart-to-quote-plugin/23527708

    All the forms work, when I am login, if I a guest user no any forms work in the website.

    Can you please help me on this?

    #284646

    Artem Temos
    Keymaster

    If you have purchased this plugin and it doesn’t work as you expected you need to contact plugin support for help. This issue seems to be not related to our theme.

    #284668

    nomania
    Participant

    I am sorry for the confusion, I think I couldn’t explain well my problem.

    Please let’s leave the plugin, I am talking about all the forms in the website, they only work when I am login and when I am not login they do not work.

    #284692

    Artem Temos
    Keymaster

    Sorry, what forms do you mean? Also, have you tested how it works with other themes on your website?

    #284791

    nomania
    Participant

    Following are the other forms.

    https://demobyte.xyz/wordpress/awkllc/contactus/

    https://demobyte.xyz/wordpress/awkllc/toner-cartridges/

    They work when I am login, and if not login they do not work.

    I check with other themes, it is working.

    Thank you

    #284914

    Artem Temos
    Keymaster

    Hello,

    We have just tested your contact form and it seems to work well when we are not logged in https://gyazo.com/536dde06a9a9f6f19e772c26856fde1d

    Kind Regards

    #287889

    nomania
    Participant

    Hi,

    I have tested many times, it sometimes works sometimes it does not work:

    Please check the video:
    https://www.awesomescreenshot.com/video/3561984?key=cd6ace933ca357f1d1934d616968ab02

    I think there is a bug in the theme.

    #287906

    Artem Temos
    Keymaster

    Hello,

    We have tested this many times and it is always working. Could you please check the Google chrome JS console to see if there are any errors there? Please, send us a screenshot.

    Kind Regards

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Viewing 10 posts - 1 through 10 (of 10 total)