Home Forums WoodMart support forum Emails are not being sent to customers

Emails are not being sent to customers

Viewing 2 posts - 1 through 2 (of 2 total)
  • Author
    Posts
  • #622901

    geral-4680
    Participant

    I’ve configured the ‘emails’ in woocomerce and it’s still not sending emails to customers. I’ve tried ‘recover password’ and nothing ever arrives.

    #623079

    Hung Pham
    Keymaster

    Hi geral-4680,

    Thanks for reaching to us.

    – Please ensure that your website’s server is properly configured to send emails. Sometimes, web hosting servers require specific settings to enable outgoing mail functionality.

    – Check if the email functionality is being blocked by any plugins or server settings. If you are using any security plugins, make sure they are not interfering with the email sending process.

    – Consider using SMTP (Simple Mail Transfer Protocol) for sending emails. This often increases the reliability of email delivery. You can use plugins like ‘WP Mail SMTP’ or ‘Easy WP SMTP’ to configure this.

    – If you are using a third-party email service for your emails, please verify that all the necessary DNS records (like SPF and DKIM) are correctly set up to ensure email deliverability.

    – Lastly, it might be helpful to check your server’s mail logs to see if there are any errors or issues that could be preventing emails from being sent.

    Best Regards,

Tagged: 

Viewing 2 posts - 1 through 2 (of 2 total)